/* OpenAI for Zoho (/ai/openai/) only. Loaded via `extra: crm, mid, p-ai-openai`. Every class is scoped with .pw20- */
:root { --pw20-ink: #082238; --pw20-body: #334155; --pw20-muted: #5B6B80; --pw20-line: #E2E8F0; --pw20-paper: #F3F7F9; --pw20-blue: #0A6FA8; --pw20-green: #0E7C66; --pw20-amber: #FFB81C; }

/* ---------- hero: chat answering a sales question with cited record chips ---------- */
.pw20-hero .pw20-hero__grid { grid-template-columns: minmax(0, 1.02fr) minmax(0, .98fr); }
.pw20-hero .crm-sub { max-width: 44ch; }
.pw20-ask { position: relative; margin: 0; }
.pw20-ask__win { position: relative; border-radius: 24px; background: #fff; border: 1px solid var(--pw20-line); box-shadow: 0 48px 80px -50px rgba(8,34,56,.6); overflow: hidden; }
.pw20-ask__bar { display: flex; align-items: center; gap: 10px; padding: 12px 16px; background: #F7FAFC; border-bottom: 1px solid var(--pw20-line); }
.pw20-ask__bar img { width: 22px; height: 22px; }
.pw20-ask__bar b { display: block; font: 700 14px/1.2 var(--f-body); color: var(--pw20-ink); }
.pw20-ask__bar small { display: block; font: 600 12px/1.3 var(--f-body); color: var(--pw20-muted); }
.pw20-ask__bar em { margin-left: auto; padding: 5px 9px; border-radius: 99px; background: #E8F5FC; color: #0B4D75; font: 800 11px/1 var(--f-body); font-style: normal; letter-spacing: .08em; text-transform: uppercase; white-space: nowrap; }
.pw20-ask__body { padding: 18px 18px 8px; min-height: 236px; display: flex; flex-direction: column; gap: 10px; }
.pw20-ask__q { align-self: flex-end; max-width: 86%; margin: 0; padding: 10px 14px; border-radius: 18px 18px 6px 18px; background: var(--pw20-blue); color: #fff; font: 600 15px/1.45 var(--f-body); }
.pw20-ask__dots { display: none; align-self: flex-start; gap: 4px; margin: 0; padding: 12px 14px; border-radius: 18px; background: #0B2A45; }
.pw20-ask__dots i { width: 7px; height: 7px; border-radius: 50%; background: #94A3B8; animation: pw20-blink 1s infinite; }
.pw20-ask__dots i:nth-child(2) { animation-delay: .15s; } .pw20-ask__dots i:nth-child(3) { animation-delay: .3s; }
@keyframes pw20-blink { 50% { opacity: .25; } }
.pw20-ask__a { align-self: flex-start; max-width: 94%; padding: 12px 15px 13px; border-radius: 18px 18px 18px 6px; background: #0B2A45; color: #E3EDF6; }
.pw20-ask__a p { margin: 0; font-size: 14.5px; line-height: 1.55; transition: opacity .35s, transform .4s; }
.pw20-ask__a p + p { margin-top: 6px; }
.pw20-ask__a p:first-child { font-weight: 700; color: #fff; }
.pw20-cite { display: inline-flex; align-items: center; gap: 5px; margin: 2px 0 0 2px; padding: 2px 8px 2px 4px; border-radius: 99px; background: rgba(255,255,255,.12); border: 1px solid rgba(255,255,255,.22); color: #FFE3A1; font: 700 12px/1.5 var(--f-body); white-space: nowrap; vertical-align: 1px; transition: background .3s, box-shadow .3s; }
.pw20-cite img { width: 14px; height: 14px; padding: 1px; border-radius: 4px; background: #fff; }
.pw20-cite.is-hot { background: rgba(255,184,28,.28); box-shadow: 0 0 0 3px rgba(255,184,28,.25); }
.pw20-ask__rails { list-style: none; margin: 0; padding: 10px 16px 14px; display: flex; flex-wrap: wrap; gap: 6px; border-top: 1px dashed var(--pw20-line); }
.pw20-ask__rails li { padding: 5px 10px 5px 24px; position: relative; border-radius: 99px; background: #E9F6F1; color: #0B5C4B; font: 700 12px/1.3 var(--f-body); }
.pw20-ask__rails li::before { content: ""; position: absolute; left: 10px; top: 8px; width: 7px; height: 4px; border-left: 2px solid currentColor; border-bottom: 2px solid currentColor; transform: rotate(-45deg); }
.pw20-recs { list-style: none; margin: 14px 0 0; padding: 0; display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 10px; }
.pw20-recs li { padding: 11px 12px 12px; border-radius: 16px; background: #fff; border: 1px solid var(--pw20-line); box-shadow: 0 22px 34px -30px rgba(8,34,56,.6); transition: transform .4s cubic-bezier(.2,1.2,.4,1), border-color .3s, box-shadow .3s; }
.pw20-recs__app { display: flex; align-items: center; gap: 6px; margin-bottom: 6px; font: 700 11px/1.3 var(--f-body); letter-spacing: .04em; text-transform: uppercase; color: var(--pw20-muted); }
.pw20-recs__app img { width: 16px; height: 16px; }
.pw20-recs b { display: block; font: 700 14px/1.3 var(--f-display); color: var(--pw20-ink); }
.pw20-recs li > span:last-child { display: block; margin-top: 3px; font-size: 12.5px; line-height: 1.4; color: var(--pw20-body); }
.pw20-recs li.is-hot { transform: translateY(-6px); border-color: var(--pw20-amber); box-shadow: 0 26px 40px -28px rgba(176,120,0,.7); }
/* motion: JS adds .is-arm, then .is-q (question), .is-t (typing), and reveals answer lines */
.pw20-ask.is-arm .pw20-ask__q { opacity: 0; transform: translateY(8px); transition: opacity .35s, transform .4s; }
.pw20-ask.is-arm.is-q .pw20-ask__q { opacity: 1; transform: none; }
.pw20-ask.is-arm.is-t .pw20-ask__dots { display: flex; }
.pw20-ask.is-arm .pw20-ask__a { display: none; }
.pw20-ask.is-arm.is-ans .pw20-ask__a { display: block; animation: pw20-in .38s cubic-bezier(.2,.8,.2,1) both; }
.pw20-ask.is-arm .pw20-ask__a p { opacity: 0; transform: translateY(6px); }
.pw20-ask.is-arm .pw20-ask__a p.is-on { opacity: 1; transform: none; }
@keyframes pw20-in { from { opacity: 0; transform: translateY(10px) scale(.98); } }

/* ---------- #what: three routes ---------- */
.pw20-routes { list-style: none; margin: 30px 0 0; padding: 0; display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 16px; }
.pw20-route { padding: 22px 22px 24px; border-radius: 22px; background: #fff; border: 1px solid var(--pw20-line); border-top: 5px solid var(--c); box-shadow: 0 24px 40px -36px rgba(8,34,56,.55); }
.pw20-route__line { display: flex; align-items: center; gap: 0; margin: 0 0 16px; }
.pw20-route__line img { width: 34px; height: 34px; padding: 5px; border-radius: 11px; background: var(--pw20-paper); flex: none; }
.pw20-route__line i { flex: 1; height: 2px; margin: 0 6px; background: repeating-linear-gradient(90deg, var(--c) 0 6px, transparent 6px 11px); }
.pw20-route h3 { margin: 0 0 8px; font: 700 19px/1.3 var(--f-display); letter-spacing: -.01em; color: var(--pw20-ink); }
.pw20-route h3 span { display: block; margin-bottom: 4px; font: 800 12px/1.3 var(--f-body); letter-spacing: .1em; text-transform: uppercase; color: var(--c); }
.pw20-route p:not(.pw20-route__line) { margin: 0; font-size: 15.5px; line-height: 1.6; color: var(--pw20-body); }
.pw20-route a, .pw20-what__no a { color: var(--pw20-blue); font-weight: 600; }
.pw20-what__no { margin: 22px 0 0; max-width: 88ch; padding: 14px 18px; border-radius: 14px; background: #fff; border: 1px dashed #C9D6E2; font-size: 15.5px; line-height: 1.6; color: var(--pw20-body); }

/* ---------- J4 scroll-story: support lead, assistant, finance approver ----------
   Static by default (whole thread + every layer card); JS adds .pw20-ss--live on wide, tall screens without reduced motion. */
.pw20-ss { padding: 0; background-image: linear-gradient(180deg, rgba(233,246,241,.8) 0%, rgba(255,255,255,0) 60%); overflow-x: clip; }
.pw20-ss__stage { padding-top: clamp(64px, 8vw, 104px); padding-bottom: clamp(64px, 8vw, 104px); }
.pw20-ss__head .pg-answer { margin-bottom: 0; }
.pw20-ss__steps { display: none; }
.pw20-ss__grid { display: grid; grid-template-columns: minmax(0, 1.1fr) minmax(0, 1fr); gap: clamp(28px, 4vw, 56px); align-items: start; margin-top: 32px; }
.pw20-ss__chat { margin: 0; border-radius: 26px; background: #fff; border: 1px solid var(--pw20-line); box-shadow: 0 40px 70px -44px rgba(8,34,56,.45); overflow: hidden; }
.pw20-ss__top { display: flex; align-items: center; gap: 12px; padding: 14px 18px; border-bottom: 1px solid var(--pw20-line); background: #FBFDFE; }
.pw20-ss__top img { width: 34px; height: 34px; padding: 6px; border-radius: 11px; background: var(--pw20-paper); flex: none; }
.pw20-ss__top b { display: block; font: 700 15px/1.25 var(--f-body); color: var(--pw20-ink); }
.pw20-ss__top small { display: block; font: 600 12px/1.3 var(--f-body); color: var(--pw20-muted); letter-spacing: .04em; text-transform: uppercase; }
.pw20-ss__body { padding: 16px 18px 18px; }
.pw20-ss__thread { list-style: none; margin: 0; padding: 0; display: flex; flex-direction: column; gap: 8px; }
.pw20-ss__m { max-width: 84%; padding: 9px 14px 10px; border-radius: 18px; font-size: 14.5px; line-height: 1.45; }
.pw20-ss__m > b { display: block; margin-bottom: 2px; font: 700 11px/1.2 var(--f-body); letter-spacing: .06em; text-transform: uppercase; }
.pw20-ss__m--u { align-self: flex-end; background: var(--pw20-blue); color: #fff; border-bottom-right-radius: 6px; }
.pw20-ss__m--u > b { color: #E3F2FB; }
.pw20-ss__m--a { align-self: flex-start; background: #0B2A45; color: #E3EDF6; border-bottom-left-radius: 6px; }
.pw20-ss__m--a > b { color: #8FD8C9; }
.pw20-ss__src { display: inline-block; margin: 6px 6px 0 0; padding: 2px 8px; border-radius: 99px; background: rgba(255,255,255,.12); border: 1px solid rgba(255,255,255,.22); color: #FFE3A1; font: 700 11.5px/1.5 var(--f-body); }
.pw20-ss__m--n { align-self: center; max-width: 94%; display: flex; padding: 7px 12px; background: #FFF8E6; border: 1px solid #F6DFA0; color: #5B4300; font-size: 13px; border-radius: 12px; }
.pw20-ss__m--n b { font-weight: 700; color: #3F2E00; }
.pw20-ss__m--p { align-self: center; width: min(100%, 360px); max-width: 94%; padding: 12px 14px; background: #fff; border: 2px solid #7C3AED; color: var(--pw20-ink); border-radius: 16px; box-shadow: 0 16px 30px -22px rgba(91,51,201,.6); }
.pw20-ss__m--p > b { color: #5B33C9; }
.pw20-ss__ask { display: block; font: 700 14.5px/1.4 var(--f-body); }
.pw20-ss__btns { display: flex; gap: 6px; margin-top: 9px; }
.pw20-ss__btns span { padding: 6px 12px; border-radius: 99px; border: 1px solid var(--pw20-line); font: 700 12.5px/1.2 var(--f-body); color: var(--pw20-body); }
.pw20-ss__btns .pw20-ss__ok { background: #1E7A47; border-color: #1E7A47; color: #fff; }
.pw20-ss__typing { display: flex; gap: 4px; padding: 12px 14px; border-radius: 18px; background: #0B2A45; align-self: flex-start; }
.pw20-ss__typing--u { align-self: flex-end; background: #D6E9F5; }
.pw20-ss__typing i { width: 7px; height: 7px; border-radius: 50%; background: #94A3B8; animation: pw20-blink 1s infinite; }
.pw20-ss__typing i:nth-child(2) { animation-delay: .15s; } .pw20-ss__typing i:nth-child(3) { animation-delay: .3s; }
.pw20-ss__list { list-style: none; margin: 0; padding: 0; display: grid; gap: 14px; }
.pw20-ss__st { background: #fff; border-radius: 22px; padding: 22px 24px; box-shadow: 0 30px 60px -44px rgba(8,34,56,.45); border-left: 6px solid var(--c); outline: none; }
.pw20-ss__st:focus-visible { box-shadow: 0 0 0 3px var(--c), 0 30px 60px -44px rgba(8,34,56,.45); }
.pw20-ss__when { display: flex; flex-wrap: wrap; align-items: center; gap: 8px; margin: 0 0 8px; font: 800 12.5px/1.3 var(--f-body); letter-spacing: .08em; text-transform: uppercase; color: var(--c); }
.pw20-ss__n { padding: 4px 9px; border-radius: 99px; background: var(--c); color: #fff; letter-spacing: .06em; }
.pw20-ss__st h3 { margin: 0 0 10px; font: 700 clamp(20px, 1rem + .7vw, 25px)/1.25 var(--f-display); letter-spacing: -.02em; color: var(--pw20-ink); }
.pw20-ss__st > p:not([class]) { margin: 0; font-size: 16px; line-height: 1.6; color: var(--pw20-body); }
.pw20-ss__bar { display: none; }
.pw20-ss__note { max-width: 80ch; }
.pw20-ss:not(.pw20-ss--live) .pw20-ss__thread { max-height: 380px; overflow-y: auto; overscroll-behavior: contain; padding-right: 4px; }

.pw20-ss--live .pw20-ss__track { height: calc(100vh + 6 * 52vh); }
.pw20-ss--live .pw20-ss__stage { position: sticky; top: 0; height: 100vh; min-height: 600px; display: flex; flex-direction: column; justify-content: center; padding-top: 92px; padding-bottom: 20px; }
.pw20-ss--live .pg-h2 { font-size: clamp(26px, 1rem + 1.2vw, 36px); margin-bottom: 8px; max-width: none; }
.pw20-ss--live .pw20-ss__head .hp-kick { margin-bottom: 8px; }
.pw20-ss--live .pg-answer { font-size: 16px; line-height: 1.55; max-width: 92ch; }
.pw20-ss--live .pw20-ss__steps { display: flex; flex-wrap: wrap; gap: 6px; list-style: none; margin: 14px 0 0; padding: 0; }
.pw20-ss__steps button { position: relative; display: inline-flex; align-items: center; gap: 7px; min-height: 32px; padding: 4px 12px 4px 4px; border: 1px solid var(--pw20-line); border-radius: 99px; background: #fff; font: 600 13px/1.2 var(--f-body); white-space: nowrap; color: var(--pw20-body); cursor: pointer; transition: background-color .3s, color .3s, border-color .3s; }
.pw20-ss__steps button span { display: grid; place-items: center; width: 24px; height: 24px; border-radius: 50%; background: var(--pw20-paper); font: 800 12px/1 var(--f-display); color: var(--pw20-ink); transition: background-color .3s, color .3s; }
.pw20-ss__steps em { font-style: normal; }
.pw20-ss__steps button.is-past { border-color: #C9D6E2; color: var(--pw20-ink); }
.pw20-ss__steps button.is-past span { background: var(--c); color: #fff; }
.pw20-ss__steps button[aria-current="step"] { background: var(--pw20-ink); border-color: var(--pw20-ink); color: #fff; }
.pw20-ss__steps button[aria-current="step"] span { background: var(--pw20-amber); color: var(--pw20-ink); }
.pw20-ss__steps button:hover { border-color: var(--c); }
.pw20-ss__steps button:focus-visible { outline: 2px solid var(--pw20-blue); outline-offset: 2px; }
.pw20-ss--live .pw20-ss__grid { margin-top: 16px; align-items: center; grid-template-columns: minmax(0, 1fr) minmax(0, 1fr); }
.pw20-ss--live .pw20-ss__body { height: clamp(230px, calc(100vh - 446px), 460px); overflow: hidden; -webkit-mask-image: linear-gradient(180deg, transparent 0, #000 36px); mask-image: linear-gradient(180deg, transparent 0, #000 36px); }
.pw20-ss--live .pw20-ss__thread { min-height: 100%; justify-content: flex-end; }
.pw20-ss--live .pw20-ss__thread > li { display: none; }
.pw20-ss--live .pw20-ss__thread > li.is-in { display: flex; }
.pw20-ss--live .pw20-ss__thread > .pw20-ss__m--u.is-in, .pw20-ss--live .pw20-ss__thread > .pw20-ss__m--a.is-in, .pw20-ss--live .pw20-ss__thread > .pw20-ss__m--p.is-in { display: block; }
.pw20-ss--live .pw20-ss__thread > li.is-new { animation: pw20-in .38s cubic-bezier(.2,.8,.2,1) both; }
.pw20-ss--live .pw20-ss__list { display: block; position: relative; min-height: clamp(260px, calc(100vh - 420px), 440px); }
.pw20-ss--live .pw20-ss__st { position: absolute; left: 0; right: 0; top: 50%; opacity: 0; pointer-events: none; transform: translateY(-44%) scale(.97); transition: opacity .2s, transform .3s; }
.pw20-ss--live .pw20-ss__st.is-on { opacity: 1; pointer-events: auto; transform: translateY(-50%); transition: opacity .45s .12s, transform .6s .12s cubic-bezier(.2,.8,.2,1); }
.pw20-ss--live .pw20-ss__foot { display: flex; align-items: center; gap: 10px 20px; margin-top: 14px; }
.pw20-ss--live .pw20-ss__bar { display: flex; flex: none; gap: 6px; }
.pw20-ss__bar i { width: 26px; height: 5px; border-radius: 4px; background: rgba(8,34,56,.14); transition: background-color .4s; }
.pw20-ss__bar i.on { background: var(--pw20-amber); }
.pw20-ss--live .pw20-ss__note { margin: 0; font-size: 13px; line-height: 1.4; max-width: none; }
@media (max-height: 780px) {
  .pw20-ss--live .pw20-ss__head .hp-kick { display: none; }
  .pw20-ss--live .pw20-ss__stage { padding-top: 84px; padding-bottom: 14px; }
  .pw20-ss--live .pg-answer { font-size: 15px; line-height: 1.5; }
  .pw20-ss--live .pw20-ss__steps { margin-top: 10px; }
  .pw20-ss--live .pw20-ss__grid { margin-top: 10px; }
  .pw20-ss--live .pw20-ss__body { height: clamp(200px, calc(100vh - 400px), 400px); }
  .pw20-ss--live .pw20-ss__st { padding: 18px 20px; }
  .pw20-ss--live .pw20-ss__st h3 { font-size: 21px; margin-bottom: 8px; }
  .pw20-ss--live .pw20-ss__st > p:not([class]) { font-size: 15px; line-height: 1.5; }
  .pw20-ss--live .pw20-ss__foot { margin-top: 10px; }
}

/* ---------- signature interactive: task picker (dark band) ---------- */
.pw20-pick__grid { display: grid; grid-template-columns: minmax(0, .92fr) minmax(0, 1.08fr); gap: clamp(22px, 3vw, 40px); margin-top: 30px; align-items: start; }
.pw20-pick__opts { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 10px; }
.pw20-pick__opts button { min-height: 48px; text-align: left; font: 600 15px/1.35 var(--f-body); color: #E6EEF6; background: rgba(255,255,255,.06); border: 1px solid rgba(255,255,255,.2); padding: 13px 14px; border-radius: 14px; cursor: pointer; transition: background .25s, border-color .25s, color .25s, transform .25s; }
.pw20-pick__opts button:hover { transform: translateY(-2px); border-color: rgba(255,255,255,.45); }
.pw20-pick__opts button[aria-checked="true"] { background: #fff; color: var(--pw20-ink); border-color: #fff; box-shadow: inset 0 -4px 0 var(--pw20-amber); }
.pw20-pick__opts button:focus-visible, .pw20-pick__tog input:focus-visible + span { outline: 2px solid var(--pw20-amber); outline-offset: 3px; }
.pw20-pick__tog { position: relative; display: flex; gap: 12px; align-items: flex-start; margin-top: 16px; padding: 14px 16px; border-radius: 14px; border: 1px dashed rgba(255,255,255,.35); cursor: pointer; color: #E6EEF6; }
.pw20-pick__tog input { position: absolute; opacity: 0; width: 1px; height: 1px; }
.pw20-pick__tog > span { position: relative; padding-left: 58px; min-height: 26px; border-radius: 8px; }
.pw20-pick__tog > span::before { content: ""; position: absolute; left: 0; top: 0; width: 46px; height: 26px; border-radius: 99px; background: rgba(255,255,255,.22); transition: background .25s; }
.pw20-pick__tog > span::after { content: ""; position: absolute; left: 4px; top: 4px; width: 18px; height: 18px; border-radius: 50%; background: #fff; transition: transform .25s; }
.pw20-pick__tog input:checked + span::before { background: #2F9E68; }
.pw20-pick__tog input:checked + span::after { transform: translateX(20px); }
.pw20-pick__tog b { display: block; font: 700 15px/1.35 var(--f-body); }
.pw20-pick__tog small { display: block; margin-top: 2px; font-size: 13.5px; color: #B9CCDD; }
.pw20-pick__out { padding: clamp(22px, 3vw, 32px); border-radius: 24px; background: #fff; color: var(--pw20-body); box-shadow: 0 40px 70px -40px rgba(0,0,0,.6); }
.pw20-pick__flag { display: inline-block; margin: 0 0 10px; padding: 5px 10px; border-radius: 99px; background: #FFF1D0; color: #7A4F00; font: 800 11px/1 var(--f-body); letter-spacing: .1em; text-transform: uppercase; }
.pw20-pick__out h3 { margin: 0 0 12px; font: 700 clamp(22px, 1rem + .9vw, 28px)/1.2 var(--f-display); letter-spacing: -.02em; color: var(--pw20-ink); }
.pw20-pick__rows { margin: 0 0 14px; display: grid; }
.pw20-pick__rows > div { display: grid; grid-template-columns: 136px minmax(0, 1fr); gap: 12px; padding: 11px 0; border-bottom: 1px solid var(--pw20-line); }
.pw20-pick__rows dt { font: 800 11.5px/1.5 var(--f-body); letter-spacing: .08em; text-transform: uppercase; color: var(--pw20-muted); padding-top: 2px; }
.pw20-pick__rows dd { margin: 0; font-size: 15.5px; line-height: 1.5; color: var(--pw20-ink); }
.pw20-pick__rows dd img { display: inline-block; width: 18px; height: 18px; vertical-align: -3px; margin-right: 6px; }
.pw20-pick__rails { list-style: none; margin: 0; padding: 0; display: flex; flex-wrap: wrap; gap: 6px; }
.pw20-pick__rails li { padding: 5px 10px; border-radius: 99px; background: #E9F6F1; color: #0B5C4B; font: 700 13px/1.3 var(--f-body); }
.pw20-pick__rails li.is-pii { background: #F1EBFE; color: #5B33C9; }
.pw20-pick__hold { background: #FFF8E6; border-radius: 10px; border-bottom: 0 !important; margin-top: 6px; padding: 11px 10px !important; }
.pw20-pick__apps { display: flex; flex-wrap: wrap; gap: 8px; margin: 0; }
.pw20-pick__apps a { display: inline-flex; align-items: center; gap: 6px; min-height: 34px; font: 600 14px/1 var(--f-body); color: var(--pw20-blue); text-decoration: none; padding: 7px 12px 7px 9px; border-radius: 99px; border: 1px solid #CFE0EE; transition: background .2s; }
.pw20-pick__apps a img { width: 18px; height: 18px; }
.pw20-pick__apps a:hover { background: #E8F5FC; }
.pw20-pick__out.is-swap .pw20-pick__rows, .pw20-pick__out.is-swap h3 { animation: pw20-in .45s cubic-bezier(.2,.8,.2,1) both; }
.pw20-pick__send { display: flex; flex-wrap: wrap; align-items: center; gap: 12px; margin-top: 20px; padding-top: 18px; border-top: 1px solid var(--pw20-line); }
.pw20-pick__send span { font-size: 13.5px; color: var(--pw20-muted); }

/* ---------- pricing: three bills ---------- */
.pw20-bills { list-style: none; margin: 28px 0 0; padding: 0; display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 16px; counter-reset: b; }
.pw20-bills li { position: relative; padding: 22px 22px 24px; border-radius: 20px; background: #fff; border: 1px solid var(--pw20-line); }
.pw20-bills li::after { content: ""; position: absolute; left: 22px; right: 22px; bottom: 0; height: 4px; border-radius: 4px 4px 0 0; background: var(--c); }
.pw20-bills__who { display: inline-flex; align-items: center; gap: 8px; margin-bottom: 12px; padding: 5px 12px 5px 6px; border-radius: 99px; background: var(--pw20-paper); font: 700 13px/1.2 var(--f-body); color: var(--pw20-ink); }
.pw20-bills__who img { width: 24px; height: 24px; border-radius: 6px; }
.pw20-bills h3 { margin: 0 0 8px; font: 700 19px/1.25 var(--f-display); color: var(--pw20-ink); }
.pw20-bills p { margin: 0; font-size: 15.5px; line-height: 1.6; color: var(--pw20-body); }

/* ---------- packages ---------- */
.pw20-pkg__list { list-style: none; margin: 28px 0 0; padding: 0; display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 16px; align-items: stretch; }
.pw20-pkg__card { display: flex; flex-direction: column; padding: 24px 24px 22px; border-radius: 22px; background: #fff; border: 1px solid var(--pw20-line); box-shadow: 0 24px 40px -36px rgba(8,34,56,.55); }
.pw20-pkg__card--mid { border: 2px solid var(--c); }
.pw20-pkg__lvl { display: flex; align-items: center; justify-content: space-between; gap: 8px; margin: 0 0 12px; font: 800 12px/1.3 var(--f-body); letter-spacing: .08em; text-transform: uppercase; color: var(--pw20-muted); }
.pw20-pkg__lvl span { padding: 4px 10px; border-radius: 99px; background: var(--c); color: #fff; letter-spacing: .04em; }
.pw20-pkg__card h3 { margin: 0 0 8px; font: 700 21px/1.25 var(--f-display); letter-spacing: -.01em; color: var(--pw20-ink); }
.pw20-pkg__card > p:not([class]) { margin: 0 0 12px; font-size: 15.5px; line-height: 1.6; color: var(--pw20-body); }
.pw20-pkg__card ul { list-style: none; margin: 0 0 16px; padding: 0; display: grid; gap: 7px; }
.pw20-pkg__card ul li { position: relative; padding-left: 22px; font-size: 15px; line-height: 1.45; color: var(--pw20-ink); }
.pw20-pkg__card ul li::before { content: ""; position: absolute; left: 2px; top: 6px; width: 9px; height: 5px; border-left: 2px solid var(--c); border-bottom: 2px solid var(--c); transform: rotate(-45deg); }
.pw20-pkg__apps { display: flex; align-items: center; gap: 6px; margin: auto 0 0; padding-top: 14px; border-top: 1px dashed var(--pw20-line); font: 600 13.5px/1.3 var(--f-body); color: var(--pw20-muted); }
.pw20-pkg__apps img { width: 22px; height: 22px; }
.pw20-pkg__apps span { margin-left: 4px; }

/* ---------- proof ---------- */
.pw20-proof__grid { display: grid; grid-template-columns: minmax(0, 1.1fr) minmax(0, .9fr); gap: clamp(26px, 4vw, 56px); align-items: center; }
.pw20-case { display: flex; flex-direction: column; gap: 10px; padding: 24px; border-radius: 22px; background: #fff; border: 1px solid var(--pw20-line); text-decoration: none; box-shadow: 0 30px 50px -40px rgba(8,34,56,.6); transition: transform .25s, border-color .25s; }
.pw20-case:hover { transform: translateY(-3px); border-color: #00A3D9; }
.pw20-case__logo img { display: block; width: 117px; height: auto; aspect-ratio: 234 / 115; }
.pw20-case__ind { font: 800 11.5px/1.3 var(--f-body); letter-spacing: .08em; text-transform: uppercase; color: var(--pw20-muted); }
.pw20-case b { font: 700 19px/1.35 var(--f-display); color: var(--pw20-ink); }
.pw20-case__apps { display: flex; gap: 6px; }
.pw20-case__apps img { width: 24px; height: 24px; }
.pw20-case__go { font: 700 15px/1.3 var(--f-body); color: var(--pw20-blue); }

/* ---------- responsive ---------- */
@media (max-width: 1080px) {
  .pw20-routes, .pw20-bills, .pw20-pkg__list { grid-template-columns: 1fr; max-width: 680px; }
}
@media (max-width: 900px) {
  .pw20-hero .pw20-hero__grid, .pw20-ss__grid, .pw20-pick__grid, .pw20-proof__grid { grid-template-columns: 1fr; }
  .pw20-ss__chat { max-width: 560px; }
}
@media (max-width: 640px) {
  .pw20-ask__body { padding: 14px 12px 6px; min-height: 0; }
  .pw20-ask__q { max-width: 94%; font-size: 14.5px; }
  .pw20-ask__a { max-width: 100%; }
  .pw20-recs { grid-template-columns: 1fr; }
  .pw20-recs li { display: grid; grid-template-columns: auto minmax(0, 1fr); column-gap: 10px; align-items: baseline; }
  .pw20-recs__app { margin-bottom: 0; }
  .pw20-recs li > span:last-child { grid-column: 1 / -1; }
  .pw20-pick__opts { grid-template-columns: 1fr; }
  .pw20-pick__rows > div { grid-template-columns: 1fr; gap: 2px; }
  .pw20-ss__body { padding: 14px 12px 16px; }
  .pw20-ss__m { max-width: 92%; font-size: 14px; }
  .pw20-ss__st { padding: 20px 18px; }
}
@media (prefers-reduced-motion: reduce) {
  .pw20-ask *, .pw20-recs li, .pw20-pick__out *, .pw20-pick__opts button, .pw20-case { transition: none !important; animation: none !important; }
  .pw20-ss__typing i, .pw20-ss__thread > li { animation: none !important; }
  .pw20-ss__st, .pw20-ss__steps button, .pw20-ss__bar i { transition: none !important; }
}