/* Hire a Zoho expert for real estate page only. Loaded via `extra: crm, mid, p-hire-real-estate-zoho-expert`. Every class is scoped with .phr9- */

/* ---------- hero: listing-to-close board, one home walks the columns ---------- */
.phr9-hero .phr9-hero__grid { grid-template-columns: minmax(0, 1fr) minmax(0, 1.05fr); align-items: center; }
.phr9-hero .crm-sub { max-width: 48ch; }
.phr9-board { position: relative; margin: 0; }
.phr9-board__win { border-radius: 18px; background: #fff; border: 1px solid #DCE4EC; box-shadow: 0 44px 80px -48px rgba(8,34,56,.6); overflow: hidden; }
.phr9-board__bar { display: flex; align-items: center; gap: 10px; padding: 10px 14px; border-bottom: 1px solid #E2E8F0; font: 600 12.5px/1 var(--f-body); color: #334155; background: #F8FAFC; }
.phr9-board__dots { display: inline-flex; gap: 5px; } .phr9-board__dots i { width: 9px; height: 9px; border-radius: 50%; background: #E2E8F0; }
.phr9-board__dots i:first-child { background: #F87171; } .phr9-board__dots i:nth-child(2) { background: #FBBF24; } .phr9-board__dots i:nth-child(3) { background: #34D399; }
.phr9-board__bar em { margin-left: auto; font-style: normal; font-size: 10.5px; letter-spacing: .1em; text-transform: uppercase; color: #1D5FA8; background: #E7F1FB; padding: 4px 8px; border-radius: 99px; }
.phr9-board__cols { list-style: none; margin: 0; padding: 12px; display: grid; grid-template-columns: repeat(5, minmax(0, 1fr)); gap: 8px; background: #F3F7F9; min-height: 300px; }
.phr9-col { position: relative; display: flex; flex-direction: column; gap: 6px; padding: 8px 6px 10px; border-radius: 12px; background: #fff; border-top: 3px solid var(--c); min-width: 0; transition: box-shadow .4s, background-color .4s; }
.phr9-col.is-here { background: color-mix(in srgb, var(--c) 7%, #fff); box-shadow: 0 0 0 1.5px color-mix(in srgb, var(--c) 45%, #fff); }
.phr9-col__h { display: flex; justify-content: space-between; align-items: center; gap: 4px; margin: 0 2px 2px; }
.phr9-col__h b { font: 700 11.5px/1.2 var(--f-body); color: #082238; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.phr9-col__h span { flex: none; min-width: 18px; padding: 2px 5px; border-radius: 99px; background: #EEF2F6; font: 700 10.5px/1.2 var(--f-body); color: #334155; text-align: center; }
.phr9-col__slot { order: 3; min-height: 0; }
.phr9-ghost { order: 4; display: block; padding: 7px 7px; border-radius: 8px; background: #F8FAFC; border: 1px solid #EEF2F6; font: 500 11px/1.3 var(--f-body); color: #475569; }
.phr9-card { padding: 8px 8px 9px; border-radius: 10px; background: #082238; color: #fff; box-shadow: 0 18px 30px -16px rgba(8,34,56,.8); }
.phr9-card.is-hop { animation: phr9-hop .55s cubic-bezier(.2,1.3,.4,1) both; }
@keyframes phr9-hop { from { opacity: 0; transform: translateX(-26px) rotate(-3deg); } }
.phr9-card__t { display: flex; flex-direction: column; gap: 3px; margin: 0 0 6px; }
.phr9-card__t b { font: 700 12.5px/1.2 var(--f-display); }
.phr9-card__t span { align-self: flex-start; padding: 2px 6px; border-radius: 99px; background: #FFB81C; color: #082238; font: 800 9.5px/1.3 var(--f-body); letter-spacing: .06em; text-transform: uppercase; }
.phr9-card__tags { list-style: none; margin: 0; padding: 0; display: grid; gap: 3px; }
.phr9-card__tags li { position: relative; padding-left: 11px; font: 500 10.5px/1.3 var(--f-body); color: #D6E4F0; }
.phr9-card__tags li::before { content: ""; position: absolute; left: 1px; top: 4px; width: 5px; height: 5px; border-radius: 50%; background: #3FB97A; }
.phr9-notes { position: relative; z-index: 2; margin: -34px 18px 0 auto; width: min(300px, 82%); padding: 14px 14px 12px; border-radius: 16px; background: #FFFCF2; border: 1px solid #F3E2AE; box-shadow: 0 30px 50px -28px rgba(8,34,56,.55); }
.phr9-notes__h { display: flex; justify-content: space-between; align-items: baseline; gap: 8px; margin: 0 0 8px; }
.phr9-notes__h b { font: 800 13.5px/1.2 var(--f-display); color: #4A3500; }
.phr9-notes__h span { font: 700 11px/1.2 var(--f-body); color: #6E5200; }
.phr9-notes ol { list-style: none; margin: 0; padding: 0; display: grid; gap: 4px; }
.phr9-notes li { display: flex; align-items: center; gap: 8px; padding: 3px 0; font: 600 12.5px/1.35 var(--f-body); color: #3F2E00; transition: opacity .35s; }
.phr9-notes li img { flex: none; width: 18px; height: 18px; }
.phr9-notes li::after { content: ""; margin-left: auto; flex: none; width: 6px; height: 10px; border: solid #1E7A4E; border-width: 0 2px 2px 0; transform: rotate(45deg) translateY(-2px); }
/* armed by JS: card starts in New lead, tags and notes appear as it moves */
.phr9-board.is-arm .phr9-card__tags li { display: none; }
.phr9-board.is-arm .phr9-card__tags li.is-on { display: block; animation: phr9-fade .35s both; }
.phr9-board.is-arm .phr9-notes li { opacity: .38; }
.phr9-board.is-arm .phr9-notes li::after { opacity: 0; }
.phr9-board.is-arm .phr9-notes li.is-on { opacity: 1; }
.phr9-board.is-arm .phr9-notes li.is-on::after { opacity: 1; transition: opacity .3s; }
@keyframes phr9-fade { from { opacity: 0; transform: translateY(3px); } }
@media (max-width: 1100px) { .phr9-notes { margin-right: 8px; } }
@media (max-width: 900px) { .phr9-hero .phr9-hero__grid { grid-template-columns: minmax(0, 1fr); } }
@media (max-width: 640px) {
  .phr9-board__cols { grid-template-columns: minmax(0, 1fr); min-height: 0; gap: 6px; padding: 10px; }
  .phr9-col { flex-direction: row; flex-wrap: wrap; align-items: center; padding: 8px 10px; border-top: 0; border-left: 3px solid var(--c); }
  .phr9-col__h { flex: 1 1 100%; margin: 0; }
  .phr9-ghost { display: none; }
  .phr9-col__slot { flex: 1 1 100%; }
  .phr9-col__slot:empty { display: none; }
  .phr9-card__tags { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .phr9-notes { width: auto; margin: 10px 0 0; }
}

/* ---------- does: swipe strip with real app icons ---------- */
.phr9-strip { margin-top: 28px; }
.phr9-app { display: inline-flex; align-items: center; gap: 9px; font: 700 12.5px/1.2 var(--f-body); letter-spacing: .04em; text-transform: uppercase; color: #334155; }
.phr9-app img { width: 34px; height: 34px; flex: none; }

/* ---------- match: business-type chooser (dark band) ---------- */
.phr9-pick { display: grid; grid-template-columns: minmax(0, 1fr) minmax(0, 1fr); gap: clamp(24px, 4vw, 48px); align-items: start; margin-top: 28px; }
.phr9-pick__in { display: grid; gap: 22px; min-width: 0; }
.phr9-pick__set { margin: 0; padding: 0; border: 0; display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 10px; min-width: 0; }
.phr9-pick__set legend { grid-column: 1 / -1; margin-bottom: 4px; padding: 0; font: 700 12.5px/1 var(--f-body); letter-spacing: .1em; text-transform: uppercase; color: #9FE3D6; }
.phr9-pick__set label { position: relative; display: flex; align-items: center; gap: 12px; min-height: 64px; padding: 12px 14px; border-radius: 14px; background: rgba(255,255,255,.06); border: 1px solid rgba(255,255,255,.18); cursor: pointer; transition: background-color .25s, border-color .25s; }
.phr9-pick__set--help label { min-height: 52px; }
.phr9-pick__set label:hover { background: rgba(255,255,255,.1); }
.phr9-pick__set input { position: absolute; opacity: 0; width: 1px; height: 1px; }
.phr9-pick__set--help label::before { content: ""; flex: none; width: 22px; height: 22px; border-radius: 50%; border: 2px solid rgba(255,255,255,.55); box-sizing: border-box; transition: border-color .2s, box-shadow .2s; }
.phr9-pick__set--help label:has(input:checked)::before { border-color: #FFB81C; box-shadow: inset 0 0 0 5px #082238, inset 0 0 0 11px #FFB81C; }
.phr9-pick__set label:has(input:checked) { background: rgba(0,178,169,.2); border-color: #3FB97A; }
.phr9-pick__set label:has(input:focus-visible) { outline: 2px solid #FFB81C; outline-offset: 2px; }
.phr9-pick__ic { flex: none; display: grid; place-items: center; width: 40px; height: 40px; border-radius: 12px; background: rgba(255,255,255,.1); }
.phr9-pick__ic svg { width: 24px; height: 24px; fill: none; stroke: #E6F4FA; stroke-width: 1.7; stroke-linecap: round; stroke-linejoin: round; }
.phr9-pick__set label:has(input:checked) .phr9-pick__ic { background: #FFB81C; } .phr9-pick__set label:has(input:checked) .phr9-pick__ic svg { stroke: #082238; }
.phr9-pick__set b { display: block; font: 600 15px/1.3 var(--f-body); color: #F1F6FA; }
.phr9-pick__set small { display: block; margin-top: 2px; font: 500 13px/1.35 var(--f-body); color: #C3D5E3; }
.phr9-pick__out { padding: 24px 24px 20px; border-radius: 22px; background: #fff; color: #334155; box-shadow: 0 40px 70px -40px rgba(0,0,0,.6); min-width: 0; }
.phr9-out + .phr9-out { margin-top: 22px; padding-top: 22px; border-top: 1px solid #E2E8F0; }
.phr9-pick.is-js .phr9-out { display: none; }
.phr9-pick.is-js .phr9-out.is-on { display: block; margin-top: 0; padding-top: 0; border-top: 0; animation: phr9-fade .35s both; }
.phr9-out__k { margin: 0 0 4px; font: 800 12px/1.3 var(--f-body); letter-spacing: .1em; text-transform: uppercase; color: #0B6B66; }
.phr9-out h3 { margin: 0 0 12px; font: 700 clamp(21px, 1rem + .7vw, 26px)/1.25 var(--f-display); letter-spacing: -.02em; color: #082238; padding-bottom: 2px; }
.phr9-out h3 a { color: #1D3F8F; text-decoration: underline; text-decoration-thickness: 2px; text-underline-offset: 3px; text-decoration-color: rgba(29,63,143,.35); }
.phr9-out h3 a:hover { text-decoration-color: #1D3F8F; }
.phr9-out__apps { display: flex; flex-wrap: wrap; gap: 8px; margin: 0 0 16px; }
.phr9-out__apps a { display: inline-flex; align-items: center; gap: 8px; min-height: 36px; padding: 6px 12px 6px 8px; border-radius: 99px; background: #F3F7F9; border: 1px solid #E2E8F0; font: 600 13.5px/1.25 var(--f-body); color: #082238; text-decoration: none; transition: border-color .2s, background-color .2s; }
.phr9-out__apps a:hover { border-color: #00A3D9; background: #fff; }
.phr9-out__apps img { width: 20px; height: 20px; flex: none; }
.phr9-out__h { margin: 0 0 8px; font: 700 12.5px/1.3 var(--f-body); letter-spacing: .08em; text-transform: uppercase; color: #475569; }
.phr9-out__tasks { list-style: none; margin: 0; padding: 0; display: grid; gap: 7px; counter-reset: phr9t; }
.phr9-out__tasks li { counter-increment: phr9t; display: grid; grid-template-columns: 24px minmax(0, 1fr); gap: 10px; font-size: 15px; line-height: 1.45; color: #1E293B; }
.phr9-out__tasks li::before { content: counter(phr9t); display: grid; place-items: center; width: 24px; height: 24px; border-radius: 50%; background: #082238; color: #fff; font: 800 12px/1 var(--f-display); }
.phr9-pick__model { margin: 18px 0 16px; padding: 12px 14px; border-radius: 12px; background: #FFF8E6; border: 1px solid #F6DFA0; }
.phr9-pick__flag { margin: 0 0 2px; font: 800 11.5px/1.3 var(--f-body); letter-spacing: .08em; text-transform: uppercase; color: #6E5200; }
.phr9-pick__name { margin: 0 0 4px; font: 700 18px/1.3 var(--f-display); color: #082238; }
.phr9-pick__why { margin: 0; font-size: 14.5px; line-height: 1.5; color: #4A3500; }
.phr9-pick__send { display: flex; flex-wrap: wrap; align-items: center; gap: 10px 14px; }
.phr9-pick__send > span { font-size: 13px; color: #475569; }
.phr9-match__hub { margin: 22px 0 0; font-size: 15.5px; line-height: 1.6; color: #C3D5E3; }
.phr9-match__hub a { color: #fff; text-decoration: underline; text-underline-offset: 3px; }
@media (max-width: 960px) { .phr9-pick { grid-template-columns: minmax(0, 1fr); } }
@media (max-width: 560px) { .phr9-pick__set { grid-template-columns: minmax(0, 1fr); } .phr9-pick__out { padding: 20px 16px 18px; } }

/* ---------- plans: model tabs + yard sign price ---------- */
.phr9-plans__grid { display: grid; grid-template-columns: minmax(0, 1.15fr) minmax(0, .85fr); gap: clamp(28px, 5vw, 72px); align-items: center; }
.phr9-tabs { margin-top: 24px; }
.phr9-tabs__list { display: flex; flex-wrap: wrap; gap: 6px; margin-bottom: 12px; }
.phr9-tabs__list button { min-height: 40px; padding: 8px 14px; border-radius: 99px; border: 1px solid #CBD5E1; background: #fff; font: 600 14px/1.2 var(--f-body); color: #082238; cursor: pointer; transition: background-color .25s, color .25s, border-color .25s; }
.phr9-tabs__list button:hover { border-color: #082238; }
.phr9-tabs__list button[aria-selected="true"] { background: #082238; border-color: #082238; color: #fff; }
.phr9-tabs__list button:focus-visible { outline: 2px solid #00A3D9; outline-offset: 2px; }
.phr9-tabs__pan { padding: 18px 20px; border-radius: 16px; background: #fff; border: 1px solid #E2E8F0; box-shadow: 0 24px 40px -36px rgba(8,34,56,.6); }
.phr9-tabs__pan + .phr9-tabs__pan { margin-top: 10px; }
.phr9-tabs.is-js .phr9-tabs__pan { margin-top: 0; }
.phr9-tabs.is-js .phr9-tabs__pan[hidden] { display: none; }
.phr9-tabs.is-js .phr9-tabs__pan:not([hidden]) { animation: phr9-fade .3s both; }
.phr9-tabs__pan h3 { margin: 0 0 8px; font: 700 19px/1.25 var(--f-display); color: #082238; }
.phr9-tabs__pan p { margin: 0; font-size: 15.5px; line-height: 1.6; color: #334155; }
.phr9-tabs__pan p + p { margin-top: 6px; }
.phr9-tabs__pan b { display: inline-block; min-width: 56px; margin-right: 6px; font: 800 11.5px/1.3 var(--f-body); letter-spacing: .08em; text-transform: uppercase; color: #0B6B66; }
.phr9-plans__notes { list-style: none; margin: 16px 0 0; padding: 0; display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 10px; }
.phr9-plans__notes li { padding: 12px 16px; border-radius: 14px; background: rgba(255,255,255,.7); border: 1px solid #E2E8F0; font-size: 14.5px; line-height: 1.5; color: #334155; }
.phr9-plans__notes b { display: block; margin-bottom: 2px; font: 700 12.5px/1.3 var(--f-body); letter-spacing: .04em; text-transform: uppercase; color: #082238; }
.phr9-sign { position: relative; margin: 0; padding: 0 0 70px; }
.phr9-sign__post { position: absolute; left: 50%; bottom: 0; top: 40%; width: 14px; margin-left: -7px; border-radius: 4px; background: linear-gradient(90deg, #E7EDF3, #F7FAFC 45%, #C9D4DE); box-shadow: 0 10px 20px -10px rgba(8,34,56,.4); }
.phr9-sign__post i { position: absolute; left: -60px; right: -60px; bottom: -2px; height: 10px; border-radius: 50%; background: radial-gradient(closest-side, rgba(8,34,56,.22), transparent); }
.phr9-sign__board { position: relative; z-index: 1; padding: 28px 28px 26px; border-radius: 22px; color: #fff; background: radial-gradient(420px 260px at 100% 0%, rgba(0,178,169,.4), transparent 70%), linear-gradient(150deg, #0A2D52, #082238 60%, #07443F); box-shadow: 0 50px 80px -50px rgba(8,34,56,.9); border: 6px solid #fff; outline: 1px solid #DCE4EC; }
.phr9-sign__k { margin: 0 0 16px; font: 700 12.5px/1.2 var(--f-body); letter-spacing: .12em; text-transform: uppercase; color: #9FE3D6; }
.phr9-sign__from { margin: 0; font: 600 16px/1 var(--f-body); color: #C3D5E3; }
.phr9-sign__big { display: flex; align-items: flex-start; margin: 2px 0 4px; font: 800 clamp(70px, 3rem + 4vw, 108px)/1.05 var(--f-display); letter-spacing: -.04em; color: #fff; padding-bottom: 4px; }
.phr9-sign__cur { font-size: .42em; line-height: 1; margin: .2em .06em 0 0; color: #FFB81C; }
.phr9-sign__per { align-self: flex-end; margin: 0 0 .32em .3em; font: 700 20px/1.2 var(--f-body); letter-spacing: 0; color: #D6E4F0; }
.phr9-sign__one { display: inline-flex; align-items: center; gap: 8px; margin: 0 0 20px; padding: 7px 14px 7px 8px; border-radius: 99px; background: rgba(255,255,255,.1); font: 700 15px/1.2 var(--f-body); color: #fff; }
.phr9-sign__one img { width: 22px; height: 22px; padding: 2px; border-radius: 6px; background: #fff; }
.phr9-sign__list { list-style: none; margin: 0 0 18px; padding: 16px 0 0; border-top: 2px dashed rgba(255,255,255,.22); display: grid; gap: 8px; }
.phr9-sign__list li { position: relative; padding-left: 24px; font-size: 15px; line-height: 1.45; color: #E2ECF5; }
.phr9-sign__list li::before { content: ""; position: absolute; left: 3px; top: 4px; width: 6px; height: 11px; border: solid #3FB97A; border-width: 0 2.5px 2.5px 0; transform: rotate(45deg); }
.phr9-sign__q { margin: 0 0 18px; padding: 12px 14px; border-radius: 12px; background: rgba(255,184,28,.12); border: 1px solid rgba(255,184,28,.35); font-size: 14.5px; line-height: 1.5; color: #F3E7C9; }
.phr9-sign__q b { display: block; color: #FFD27A; }
.phr9-sign__cta { width: 100%; justify-content: center; }
.phr9-sign__rider { position: absolute; z-index: 2; left: 50%; bottom: 22px; transform: translateX(-50%) rotate(-2deg); padding: 8px 20px; border-radius: 6px; background: #FFB81C; color: #082238; font: 800 14px/1.2 var(--f-display); letter-spacing: .08em; text-transform: uppercase; white-space: nowrap; box-shadow: 0 12px 20px -12px rgba(8,34,56,.6); transform-origin: 50% 0; }
.phr9-sign.is-swing .phr9-sign__rider { animation: phr9-swing 2.4s ease-in-out .3s 2; }
@keyframes phr9-swing { 0%, 100% { transform: translateX(-50%) rotate(-2deg); } 50% { transform: translateX(-50%) rotate(3deg); } }
@media (max-width: 900px) { .phr9-plans__grid { grid-template-columns: minmax(0, 1fr); } .phr9-sign { max-width: 520px; } }
@media (max-width: 560px) { .phr9-plans__notes { grid-template-columns: minmax(0, 1fr); } .phr9-sign__board { padding: 24px 18px 20px; } }

/* ---------- compare: drag cards two per row ---------- */
@media (min-width: 760px) { .phr9-vs .mk-wipe { grid-template-columns: repeat(2, minmax(0, 1fr)); } }

/* ---------- J4 chat thread scroll-story: broker and Zoho expert ----------
   Static by default (whole thread in a short scroll box + every step card); JS adds .phr9-ss--live on wide, tall screens with motion. */
.phr9-ss { padding: 0; background-image: linear-gradient(180deg, rgba(255,248,230,.8) 0%, rgba(255,255,255,0) 65%); overflow-x: clip; }
.phr9-ss__stage { padding-top: clamp(64px, 8vw, 104px); padding-bottom: clamp(64px, 8vw, 104px); }
.phr9-ss__head .pg-answer { margin-bottom: 0; }
.phr9-ss__steps { display: none; }
.phr9-ss__grid { display: grid; grid-template-columns: minmax(0, 1.1fr) minmax(0, 1fr); gap: clamp(28px, 4vw, 56px); align-items: start; margin-top: 32px; }
.phr9-ss__chat { margin: 0; border-radius: 26px; background: #fff; border: 1px solid #E2E8F0; box-shadow: 0 40px 70px -44px rgba(8,34,56,.45); overflow: hidden; }
.phr9-ss__top { display: flex; align-items: center; gap: 12px; padding: 14px 18px; border-bottom: 1px solid #E2E8F0; background: #FFFCF4; }
.phr9-ss__top i { width: 38px; height: 38px; flex: none; border-radius: 12px; background: linear-gradient(135deg, #8A5A00, #FFB81C); box-shadow: inset 0 0 0 3px rgba(255,255,255,.35); }
.phr9-ss__top b { display: block; font: 700 15px/1.25 var(--f-body); color: #082238; }
.phr9-ss__top small { display: block; font: 600 12px/1.3 var(--f-body); color: #475569; letter-spacing: .04em; text-transform: uppercase; }
.phr9-ss__body { padding: 16px 18px 18px; }
.phr9-ss__thread { list-style: none; margin: 0; padding: 0; display: flex; flex-direction: column; gap: 8px; }
.phr9-ss__d { align-self: center; margin: 8px 0 2px; font: 700 11.5px/1.2 var(--f-body); letter-spacing: .08em; text-transform: uppercase; color: #475569; text-align: center; }
.phr9-ss__d:first-child { margin-top: 0; }
.phr9-ss__m { max-width: 82%; padding: 9px 14px 10px; border-radius: 18px; font-size: 14.5px; line-height: 1.45; }
.phr9-ss__m > b { display: block; margin-bottom: 2px; font: 700 11px/1.2 var(--f-body); letter-spacing: .06em; text-transform: uppercase; }
.phr9-ss__m--s { align-self: flex-start; background: #FFF1D1; color: #2B1E00; border-bottom-left-radius: 6px; }
.phr9-ss__m--s > b { color: #6E5200; }
.phr9-ss__m--a { align-self: flex-end; background: #0B5B66; color: #fff; border-bottom-right-radius: 6px; }
.phr9-ss__m--a > b { color: #CFF3EE; }
.phr9-ss__m--z { align-self: center; max-width: 94%; display: flex; gap: 9px; align-items: flex-start; padding: 8px 12px; background: #F3F7F9; border: 1px dashed #B8C6D3; color: #334155; font-size: 13px; border-radius: 12px; }
.phr9-ss__m--z img { width: 20px; height: 20px; flex: none; margin-top: 1px; border-radius: 4px; }
.phr9-ss__m--z b { font-weight: 700; color: #082238; }
.phr9-ss__typing { display: flex; gap: 4px; padding: 12px 14px; border-radius: 18px; background: #FFF1D1; align-self: flex-start; }
.phr9-ss__typing--a { align-self: flex-end; background: #CFE8E6; }
.phr9-ss__typing i { width: 7px; height: 7px; border-radius: 50%; background: #8193A6; animation: phr9-blink 1s infinite; }
.phr9-ss__typing i:nth-child(2) { animation-delay: .15s; } .phr9-ss__typing i:nth-child(3) { animation-delay: .3s; }
@keyframes phr9-blink { 50% { opacity: .25; } }
@keyframes phr9-in { from { opacity: 0; transform: translateY(10px) scale(.98); } }
.phr9-ss__list { list-style: none; margin: 0; padding: 0; display: grid; gap: 14px; }
.phr9-ss__st { background: #fff; border-radius: 22px; padding: 22px 24px; box-shadow: 0 30px 60px -44px rgba(8,34,56,.45); border-left: 5px solid var(--c); }
.phr9-ss__when { display: flex; flex-wrap: wrap; align-items: center; gap: 8px; margin: 0 0 8px; font: 800 12.5px/1.3 var(--f-body); letter-spacing: .08em; text-transform: uppercase; color: var(--c); }
.phr9-ss__n { padding: 4px 9px; border-radius: 99px; background: var(--c); color: #fff; letter-spacing: .06em; }
.phr9-ss__st h3 { margin: 0 0 8px; font: 700 clamp(20px, 1rem + .7vw, 25px)/1.2 var(--f-display); letter-spacing: -.02em; color: #082238; padding-bottom: 2px; }
.phr9-ss__st > p:not([class]) { margin: 0; font-size: 16px; line-height: 1.6; color: #334155; }
.phr9-ss__bar { display: none; }
.phr9-ss__foot { margin-top: 22px; }
.phr9-ss__note { max-width: 80ch; margin: 0; }
.phr9-ss__steps button { position: relative; display: inline-flex; align-items: center; gap: 7px; min-height: 30px; padding: 3px 11px 3px 3px; border: 1px solid #CBD5E1; border-radius: 99px; background: #fff; font: 600 12.5px/1.2 var(--f-body); white-space: nowrap; color: #334155; cursor: pointer; transition: background-color .3s, color .3s, border-color .3s; }
.phr9-ss__steps button span { display: grid; place-items: center; width: 24px; height: 24px; border-radius: 50%; background: #EEF2F6; font: 800 11.5px/1 var(--f-display); color: #082238; transition: background-color .3s, color .3s; }
.phr9-ss__steps button.is-past { border-color: #B8C6D3; color: #082238; }
.phr9-ss__steps button.is-past span { background: var(--c); color: #fff; }
.phr9-ss__steps button[aria-current="step"] { background: #082238; border-color: #082238; color: #fff; }
.phr9-ss__steps button[aria-current="step"] span { background: #FFB81C; color: #082238; }
.phr9-ss__steps button:focus-visible { outline: 2px solid #00A3D9; outline-offset: 2px; }
.phr9-ss__steps em { font-style: normal; }
/* live: pinned stage inside a tall track */
.phr9-ss--live .phr9-ss__track { height: calc(100vh + 6 * 52vh); }
.phr9-ss--live .phr9-ss__stage { position: sticky; top: 0; height: 100vh; min-height: 600px; display: flex; flex-direction: column; justify-content: center; padding-top: 92px; padding-bottom: 20px; }
.phr9-ss--live .pg-h2 { font-size: clamp(26px, 1rem + 1.2vw, 36px); margin-bottom: 8px; max-width: none; }
.phr9-ss--live .phr9-ss__head .hp-kick { margin-bottom: 8px; }
.phr9-ss--live .pg-answer { font-size: 16px; line-height: 1.55; max-width: 96ch; }
.phr9-ss--live .phr9-ss__steps { display: flex; flex-wrap: wrap; gap: 5px; list-style: none; margin: 14px 0 0; padding: 0; }
.phr9-ss--live .phr9-ss__grid { margin-top: 16px; align-items: center; grid-template-columns: minmax(0, 1fr) minmax(0, 1fr); }
.phr9-ss--live .phr9-ss__body { height: clamp(230px, calc(100vh - 440px), 460px); overflow: hidden; scroll-behavior: smooth; -webkit-mask-image: linear-gradient(180deg, transparent 0, #000 36px); mask-image: linear-gradient(180deg, transparent 0, #000 36px); }
.phr9-ss--live .phr9-ss__thread { min-height: 100%; justify-content: flex-end; }
.phr9-ss--live .phr9-ss__thread > li { display: none; }
.phr9-ss--live .phr9-ss__thread > li.is-in { display: flex; }
.phr9-ss--live .phr9-ss__thread > .phr9-ss__m--s.is-in, .phr9-ss--live .phr9-ss__thread > .phr9-ss__m--a.is-in, .phr9-ss--live .phr9-ss__thread > .phr9-ss__d.is-in { display: block; }
.phr9-ss--live .phr9-ss__thread > li.is-new { animation: phr9-in .38s cubic-bezier(.2,.8,.2,1) both; }
.phr9-ss--live .phr9-ss__list { display: block; position: relative; min-height: 260px; }
.phr9-ss--live .phr9-ss__st { position: absolute; left: 0; right: 0; top: 50%; opacity: 0; pointer-events: none; transform: translateY(-44%) scale(.97); transition: opacity .2s, transform .3s; }
.phr9-ss--live .phr9-ss__st.is-on { opacity: 1; pointer-events: auto; transform: translateY(-50%); transition: opacity .45s .12s, transform .6s .12s cubic-bezier(.2,.8,.2,1); }
.phr9-ss--live .phr9-ss__foot { display: flex; align-items: center; gap: 10px 20px; margin-top: 14px; }
.phr9-ss--live .phr9-ss__bar { display: flex; flex: none; gap: 6px; }
.phr9-ss__bar i { width: 24px; height: 5px; border-radius: 4px; background: rgba(8,34,56,.14); transition: background-color .4s; }
.phr9-ss__bar i.on { background: #FFB81C; }
.phr9-ss--live .phr9-ss__note { font-size: 13.5px; line-height: 1.4; max-width: none; }
.phr9-ss--live .phr9-ss__steps button:not([aria-current]) { padding-right: 3px; }
.phr9-ss--live .phr9-ss__steps button:not([aria-current]) em { position: absolute; width: 1px; height: 1px; overflow: hidden; clip: rect(0 0 0 0); white-space: nowrap; }
.phr9-ss--live .phr9-ss__steps button:not([aria-current]):hover { border-color: var(--c); }
@media (max-height: 780px) {
  .phr9-ss--live .phr9-ss__stage { padding-top: 84px; padding-bottom: 14px; }
  .phr9-ss--live .phr9-ss__head .hp-kick { display: none; }
  .phr9-ss--live .pg-answer { font-size: 15px; line-height: 1.5; }
  .phr9-ss--live .phr9-ss__steps { margin-top: 10px; }
  .phr9-ss--live .phr9-ss__grid { margin-top: 10px; }
  .phr9-ss--live .phr9-ss__body { height: clamp(200px, calc(100vh - 380px), 400px); }
  .phr9-ss--live .phr9-ss__st { padding: 18px 20px; }
  .phr9-ss--live .phr9-ss__st h3 { font-size: 21px; }
  .phr9-ss--live .phr9-ss__st > p:not([class]) { font-size: 15px; line-height: 1.5; }
  .phr9-ss--live .phr9-ss__foot { margin-top: 8px; }
}
@media (max-width: 900px) { .phr9-ss__grid { grid-template-columns: minmax(0, 1fr); } .phr9-ss__chat { max-width: 560px; } }
@media (max-width: 680px) { .phr9-ss__body { padding: 14px 12px 16px; } .phr9-ss__m { max-width: 90%; font-size: 14px; } .phr9-ss__st { padding: 20px 18px; } }
.phr9-ss:not(.phr9-ss--live) .phr9-ss__thread { max-height: 380px; overflow-y: auto; overscroll-behavior: contain; }
@media (prefers-reduced-motion: reduce) {
  .phr9-ss__typing i, .phr9-ss__thread > li, .phr9-card, .phr9-sign__rider { animation: none !important; }
  .phr9-ss__st, .phr9-ss__steps button, .phr9-ss__bar i { transition: none !important; }
}

/* ---------- why ETG ---------- */
.phr9-why__grid { display: grid; grid-template-columns: minmax(0, 1.15fr) minmax(0, .85fr); gap: clamp(28px, 5vw, 64px); align-items: center; }
.phr9-why__facts { list-style: none; margin: 24px 0 0; padding: 0; display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 12px; }
.phr9-why__facts li { padding: 16px 16px 14px; border-radius: 16px; background: #fff; border: 1px solid #E2E8F0; }
.phr9-why__facts b { display: block; font: 800 34px/1.1 var(--f-display); letter-spacing: -.03em; color: #1D3F8F; padding-bottom: 2px; }
.phr9-why__facts span { font-size: 14px; line-height: 1.45; color: #475569; }
.phr9-why__p { margin: 18px 0 0; font-size: 16.5px; line-height: 1.65; color: #334155; max-width: 62ch; }
.phr9-why .pg-trustnote a { color: #0A5C8C; text-decoration: underline; text-underline-offset: 2px; }
.phr9-why__badges { list-style: none; margin: 0; padding: 22px; display: grid; gap: 10px; border-radius: 24px; background: #F3F7F9; }
.phr9-why__badges li { display: flex; align-items: center; gap: 14px; padding: 12px 16px; border-radius: 14px; background: #fff; border: 1px solid #E2E8F0; }
.phr9-why__badges img { width: auto; height: 32px; max-width: 74px; object-fit: contain; flex: none; }
.phr9-why__badges span { font-size: 13.5px; line-height: 1.35; color: #475569; }
.phr9-why__badges b { display: block; font: 700 15px/1.3 var(--f-body); color: #082238; }
@media (max-width: 900px) { .phr9-why__grid { grid-template-columns: minmax(0, 1fr); } }
@media (max-width: 520px) { .phr9-why__facts { grid-template-columns: minmax(0, 1fr); } }

/* a11y: kit hint on the mint tint, and small text links as 24px+ tap targets */
.phr9-vs .mk-wipe__hint { color: #475569; }
#faq .pg-faq__links .pg-link, #audit .crm-audit__next a { display: inline-flex; align-items: center; min-height: 24px; }
.phr9-ss__st:focus-visible { outline: 3px solid #00A3D9; outline-offset: 3px; }