/* Zoho CRM for commercial real estate only. Every class is scoped with .pirc-crm- (extra: crm, mid, p-pirc-crm). */
.pirc-crm-hero, .pirc-crm-where, .pirc-crm-flow, .pirc-crm-today, .pirc-crm-conf, .pirc-crm-lic { --pcc-ink: #082238; --pcc-body: #334155; --pcc-muted: #64748B; --pcc-line: #E2E8F0; --pcc-paper: #F3F7F9; --pcc-blue: #00A3D9; --pcc-link: #0A6FA8; }

/* ---------- 1. hero: two pipelines side by side ---------- */
.pirc-crm-hero__grid { display: grid; grid-template-columns: minmax(0, 1fr) minmax(0, 1fr); gap: clamp(32px, 4.5vw, 64px); align-items: center; }
.pirc-crm-hero .pg-h1 { max-width: 19ch; font-size: clamp(34px, 1.1rem + 2.4vw, 52px); }
.pirc-crm-hero .pg-lead { font-size: 17px; }
.pirc-crm-board { position: relative; margin: 0; padding: 18px; border-radius: 26px; background: rgba(255,255,255,.9); border: 1px solid var(--pcc-line); box-shadow: 0 50px 90px -50px rgba(8,34,56,.5), 0 14px 30px -24px rgba(8,34,56,.3); }
.pirc-crm-board__top { display: flex; flex-wrap: wrap; align-items: center; gap: 6px 10px; padding: 0 4px 14px; border-bottom: 1px solid var(--pcc-line); }
.pirc-crm-board__top b { font: 800 15px/1.2 var(--f-display); color: var(--pcc-ink); }
.pirc-crm-board__top span { font-size: 12.5px; color: var(--pcc-muted); }
.pirc-crm-board__top em { margin-left: auto; font-style: normal; font-size: 11px; font-weight: 700; letter-spacing: .06em; text-transform: uppercase; padding: 3px 8px; border-radius: 99px; background: #FFF4D6; color: #8A5A00; }
.pirc-crm-board__cols { display: grid; grid-template-columns: 1fr 1fr; gap: 12px; margin-top: 14px; }
.pirc-crm-col { position: relative; padding: 12px; border-radius: 18px; background: var(--pcc-paper); }
.pirc-crm-col__h { display: flex; flex-wrap: wrap; align-items: center; gap: 2px 8px; margin: 0 0 10px; font: 800 14px/1.2 var(--f-display); color: var(--pcc-ink); }
.pirc-crm-col__h i { width: 10px; height: 10px; border-radius: 3px; background: var(--c); }
.pirc-crm-col__h small { flex-basis: 100%; font: 500 11.5px/1.3 var(--f-body); color: var(--pcc-muted); }
.pirc-crm-col__st { position: relative; display: grid; gap: 4px; margin: 0; padding: 0; list-style: none; }
.pirc-crm-col__st li { position: relative; height: 34px; display: flex; align-items: center; padding: 0 10px; border-radius: 10px; font: 600 12px/1 var(--f-body); color: var(--pcc-muted); background: #fff; border: 1px dashed #CBD5E1; transition: color .4s, border-color .4s, background-color .4s; }
.pirc-crm-col__st li.is-done { color: var(--pcc-ink); border-style: solid; border-color: color-mix(in srgb, var(--c) 35%, #E2E8F0); background: color-mix(in srgb, var(--c) 6%, #fff); }
.pirc-crm-col__st li.is-done::after { content: ""; position: absolute; right: 10px; top: 50%; width: 7px; height: 4px; margin-top: -3px; border: solid var(--c); border-width: 0 0 2px 2px; transform: rotate(-45deg); }
.pirc-crm-card { margin-top: 10px; padding: 10px 12px; border-radius: 14px; background: #fff; border-left: 4px solid var(--c); box-shadow: 0 16px 30px -22px rgba(8,34,56,.7); transition: transform .5s cubic-bezier(.3,1.2,.45,1); }
.pirc-crm-card.is-hop { transform: translateY(-4px) scale(1.02); }
.pirc-crm-card b { display: block; font: 700 13px/1.3 var(--f-display); color: var(--pcc-ink); }
.pirc-crm-card span { display: block; margin-top: 3px; font-size: 11.5px; line-height: 1.4; color: var(--pcc-body); }
.pirc-crm-card__meta { display: flex !important; flex-wrap: wrap; align-items: center; gap: 4px 8px; color: var(--pcc-muted) !important; }
.pirc-crm-card__meta em { font-style: normal; font-weight: 700; font-size: 11px; padding: 2px 8px; border-radius: 99px; color: #fff; background: var(--c); }
.pirc-crm-alert { display: flex; align-items: flex-start; gap: 10px; margin: 12px 0 0; padding: 10px 12px; border-radius: 14px; background: #082238; color: #CFE3F1; font-size: 12px; line-height: 1.4; opacity: .55; transform: translateY(6px); transition: opacity .6s, transform .6s; }
.pirc-crm-alert.is-on { opacity: 1; transform: none; }
.pirc-crm-alert i { flex: none; width: 10px; height: 10px; margin-top: 3px; border-radius: 50%; background: #FFB81C; box-shadow: 0 0 0 4px rgba(255,184,28,.25); }
.pirc-crm-alert b { display: block; color: #fff; font: 700 12.5px/1.3 var(--f-display); }
.pirc-crm-match { position: absolute; top: -15px; right: 24px; margin: 0; padding: 7px 12px; border-radius: 10px; background: #fff; border: 1px solid var(--pcc-line); box-shadow: 0 18px 30px -18px rgba(8,34,56,.6); font-size: 12px; color: var(--pcc-body); opacity: 0; transform: translateY(-6px); transition: opacity .5s, transform .5s; }
.pirc-crm-match b { color: #0B5E8C; }
.pirc-crm-match.is-on { opacity: 1; transform: none; }

/* ---------- 2. where it sits ---------- */
.pirc-crm-where .pg-answer a, .pirc-crm-map a { color: var(--pcc-link); font-weight: 600; }
.pirc-crm-map { display: grid; grid-template-columns: minmax(0, 1fr) minmax(180px, .6fr) minmax(0, 1fr); gap: 18px; align-items: center; margin-top: 34px; }
.pirc-crm-map__side { padding: 18px; border-radius: 22px; background: #fff; border: 1px solid var(--pcc-line); }
.pirc-crm-map__h { margin: 0 0 12px; font: 700 12px/1.3 var(--f-body); letter-spacing: .08em; text-transform: uppercase; color: var(--pcc-muted); }
.pirc-crm-map__side ul { display: grid; gap: 12px; margin: 0; padding: 0; list-style: none; }
.pirc-crm-map__side li { display: flex; gap: 12px; align-items: flex-start; font-size: 14px; line-height: 1.45; color: var(--pcc-body); }
.pirc-crm-map__side li img, .pirc-crm-map__tile { flex: none; width: 26px; height: 26px; }
.pirc-crm-map__tile { display: grid; place-items: center; border-radius: 7px; background: var(--pcc-paper); border: 1px solid var(--pcc-line); font: 700 8.5px/1 var(--f-body); color: var(--pcc-muted); }
.pirc-crm-map__side li b { display: block; font: 700 14.5px/1.3 var(--f-display); color: var(--pcc-ink); }
.pirc-crm-map__core { position: relative; display: grid; justify-items: center; gap: 10px; padding: 26px 18px; border-radius: 26px; text-align: center; color: #CFE3F1; background: linear-gradient(135deg, #061A2E, #0A3A63 55%, #07605E); box-shadow: 0 30px 60px -36px rgba(8,34,56,.8); }
.pirc-crm-map__core img { padding: 8px; border-radius: 14px; background: #fff; width: 56px; height: 56px; box-sizing: border-box; }
.pirc-crm-map__core p { margin: 0; font-size: 13px; line-height: 1.5; }
.pirc-crm-map__core b { display: block; margin-bottom: 4px; font: 800 18px/1.2 var(--f-display); color: #fff; }
.pirc-crm-map__core::before, .pirc-crm-map__core::after { content: ""; position: absolute; top: 50%; width: 18px; height: 2px; background: repeating-linear-gradient(90deg, #00A3D9 0 5px, transparent 5px 9px); }
.pirc-crm-map__core::before { right: 100%; } .pirc-crm-map__core::after { left: 100%; }

/* ---------- 3. flow: see the scroll-story block at the end of this file ---------- */
.pirc-crm-flow .pg-note a { color: var(--pcc-link); font-weight: 600; }

/* ---------- 5. configured modules + roles ---------- */
.pirc-crm-mods { display: grid; grid-template-columns: repeat(auto-fit, minmax(230px, 1fr)); gap: 12px; margin: 30px 0 0; padding: 0; list-style: none; }
.pirc-crm-mods li { position: relative; padding: 16px 18px 16px 20px; border-radius: 18px; background: #fff; border: 1px solid var(--pcc-line); overflow: hidden; }
.pirc-crm-mods li::before { content: ""; position: absolute; left: 0; top: 0; bottom: 0; width: 4px; background: var(--c); }
.pirc-crm-mods li p { margin: 0; font-size: 14.5px; line-height: 1.5; color: var(--pcc-body); }
.pirc-crm-mods .pirc-crm-mods__n { margin-bottom: 4px; font: 800 16px/1.3 var(--f-display); color: var(--pcc-ink); }
.pirc-crm-roles__t { margin: 44px 0 14px; font: 700 20px/1.3 var(--f-display); color: var(--pcc-ink); }
.pirc-crm-roles { display: grid; grid-template-columns: repeat(5, minmax(0, 1fr)); gap: 12px; margin: 0; padding: 0; list-style: none; }
.pirc-crm-roles li { padding: 18px; border-radius: 18px; background: var(--pcc-paper); }
.pirc-crm-roles b { display: block; margin-bottom: 6px; font: 700 15px/1.3 var(--f-display); color: var(--pcc-ink); }
.pirc-crm-roles span { font-size: 14px; line-height: 1.5; color: var(--pcc-body); }

/* ---------- 6. licence ---------- */
.pirc-crm-lic__bill { display: inline-flex; gap: 4px; margin-top: 26px; padding: 4px; border-radius: 99px; background: #fff; border: 1px solid var(--pcc-line); }
.pirc-crm-lic__bill button { padding: 9px 16px; border: 0; border-radius: 99px; background: transparent; font: 600 14px/1 var(--f-body); color: var(--pcc-body); cursor: pointer; }
.pirc-crm-lic__bill button[aria-pressed="true"] { background: #082238; color: #fff; }
.pirc-crm-lic__bill button:focus-visible { outline: 3px solid var(--pcc-blue); outline-offset: 2px; }
.pirc-crm-eds { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 12px; margin: 18px 0 0; padding: 0; list-style: none; }
.pirc-crm-eds li { position: relative; padding: 20px; border-radius: 20px; background: #fff; border: 1px solid var(--pcc-line); }
.pirc-crm-eds li.is-pick { border: 2px solid #0A84C1; box-shadow: 0 24px 40px -30px rgba(10,132,193,.7); }
.pirc-crm-eds li > p { margin: 0; font-size: 14px; line-height: 1.5; color: var(--pcc-body); }
.pirc-crm-eds .pirc-crm-eds__flag { position: absolute; top: -11px; left: 16px; padding: 3px 10px; border-radius: 99px; background: #0A84C1; color: #fff; font: 700 11px/1.4 var(--f-body); }
.pirc-crm-eds .pirc-crm-eds__n { font: 800 17px/1.3 var(--f-display); color: var(--pcc-ink); }
.pirc-crm-eds .pirc-crm-eds__p { display: flex; align-items: baseline; gap: 6px; margin: 6px 0 10px; }
.pirc-crm-eds__p b { font: 800 32px/1 var(--f-display); color: var(--pcc-ink); }
.pirc-crm-eds__p span { font-size: 12.5px; color: var(--pcc-muted); }

/* ---------- responsive ---------- */
@media (max-width: 1100px) {
  .pirc-crm-roles { grid-template-columns: repeat(3, minmax(0, 1fr)); }
  .pirc-crm-eds { grid-template-columns: repeat(2, minmax(0, 1fr)); }
}
@media (max-width: 900px) {
  .pirc-crm-hero__grid { grid-template-columns: 1fr; }
  .pirc-crm-map { grid-template-columns: 1fr; }
  .pirc-crm-map__core::before, .pirc-crm-map__core::after { left: 50%; right: auto; top: auto; width: 2px; height: 18px; background: repeating-linear-gradient(180deg, #00A3D9 0 5px, transparent 5px 9px); }
  .pirc-crm-map__core::before { bottom: 100%; } .pirc-crm-map__core::after { top: 100%; }
}
@media (max-width: 640px) {
  .pirc-crm-board { padding: 14px; }
  .pirc-crm-board__cols { grid-template-columns: 1fr; }
  .pirc-crm-col__st { grid-template-columns: repeat(5, minmax(0, 1fr)); }
  .pirc-crm-col__st li { height: 30px; justify-content: center; padding: 0 2px; font-size: 9.5px; text-align: center; line-height: 1.1; }
  .pirc-crm-col__st li.is-done::after { display: none; }
  .pirc-crm-roles, .pirc-crm-eds { grid-template-columns: 1fr; }
}
@media (prefers-reduced-motion: reduce) {
  .pirc-crm-card, .pirc-crm-alert, .pirc-crm-match, .pirc-crm-col__st li { transition: none; }
}
@media (min-width: 1101px) { .pirc-crm-mods { grid-template-columns: repeat(4, minmax(0, 1fr)); } .pirc-crm-mods li:last-child { grid-column: span 2; } }

/* ===== 3. Build plan (#flow): project thread between "Your team" and the ETG project lead (scroll-story J4).
   Live only on wide screens with motion allowed (p-pirc-crm.js adds --live); otherwise the whole sample thread + all seven steps. ===== */
.pirc-crm-ss { padding: 0; background: linear-gradient(180deg, #F3F7F9 0%, #FFFFFF 70%); overflow-x: clip; }
.pirc-crm-ss__stage { padding-top: clamp(64px, 8vw, 104px); padding-bottom: clamp(64px, 8vw, 104px); }
.pirc-crm-ss__head .pg-answer { margin-bottom: 0; }
.pirc-crm-ss__steps { display: none; }
.pirc-crm-ss__grid { display: grid; grid-template-columns: minmax(0, 1.05fr) minmax(0, 1fr); gap: clamp(24px, 3.5vw, 52px); align-items: start; margin-top: 32px; }
.pirc-crm-ss__chat { position: sticky; top: 100px; display: flex; flex-direction: column; border-radius: 26px; background: #fff; border: 1px solid var(--pcc-line); box-shadow: 0 40px 70px -44px rgba(8,34,56,.45); overflow: hidden; }
.pirc-crm-ss__top { display: flex; align-items: center; gap: 10px; padding: 12px 16px; border-bottom: 1px solid var(--pcc-line); }
.pirc-crm-ss__top i { flex: none; width: 34px; height: 34px; border-radius: 50%; background: linear-gradient(135deg, #0A6FA8, #00B2A9); }
.pirc-crm-ss__top b { display: block; font: 700 14px/1.25 var(--f-display); color: var(--pcc-ink); }
.pirc-crm-ss__top small { display: block; font: 500 12px/1.3 var(--f-body); color: var(--pcc-muted); }
.pirc-crm-ss__top em { margin-left: auto; font-style: normal; font-size: 11px; font-weight: 700; letter-spacing: .06em; text-transform: uppercase; padding: 3px 8px; border-radius: 99px; background: #FFF4D6; color: #8A5A00; }
.pirc-crm-ss__body { display: flex; flex-direction: column; gap: 7px; max-height: min(520px, calc(100vh - 200px)); overflow-y: auto; padding: 14px 16px 18px; overscroll-behavior: contain; }
.pirc-crm-ss__m { margin: 0; max-width: 84%; padding: 9px 13px; border-radius: 16px; font-size: 14px; line-height: 1.45; }
.pirc-crm-ss__m b { display: block; margin-bottom: 2px; font: 700 11px/1.2 var(--f-body); letter-spacing: .04em; text-transform: uppercase; opacity: .7; }
.pirc-crm-ss__m--t { align-self: flex-start; background: #EEF2F6; color: #0F172A; border-bottom-left-radius: 5px; }
.pirc-crm-ss__m--e { align-self: flex-end; background: #0A6FA8; color: #fff; border-bottom-right-radius: 5px; }
.pirc-crm-ss__m--e b { opacity: .85; }
.pirc-crm-ss__m--z { align-self: center; max-width: 94%; display: flex; gap: 8px; align-items: center; background: #FFF8E6; border: 1px solid #F6DFA0; color: #5B4300; font-size: 13px; border-radius: 12px; }
.pirc-crm-ss__m--z img { flex: none; width: 20px; height: 20px; }
.pirc-crm-ss__m--d { align-self: center; max-width: none; padding: 10px 0 0; font: 700 11px/1 var(--f-body); letter-spacing: .08em; text-transform: uppercase; color: var(--pcc-muted); }
.pirc-crm-ss__m--d:first-child { padding-top: 2px; }
.pirc-crm-ss__typing { display: flex; gap: 4px; padding: 11px 13px; border-radius: 16px; background: #EEF2F6; align-self: flex-start; }
.pirc-crm-ss__typing--e { align-self: flex-end; background: #D6E9F5; }
.pirc-crm-ss__typing i { width: 7px; height: 7px; border-radius: 50%; background: #94A3B8; animation: pcc-blink 1s infinite; }
.pirc-crm-ss__typing i:nth-child(2) { animation-delay: .15s; } .pirc-crm-ss__typing i:nth-child(3) { animation-delay: .3s; }
.pirc-crm-ss__m.is-new { animation: pcc-in .38s both; }
@keyframes pcc-blink { 50% { opacity: .25; } }
@keyframes pcc-in { from { opacity: 0; transform: translateY(10px); } }
.pirc-crm-ss__list { list-style: none; margin: 0; padding: 0; display: grid; gap: 14px; }
.pirc-crm-ss__st { background: #fff; border-radius: 22px; padding: 20px 24px; box-shadow: 0 30px 60px -44px rgba(8,34,56,.45); border-top: 5px solid var(--c); }
.pirc-crm-ss__when { display: flex; flex-wrap: wrap; align-items: center; gap: 8px; margin: 0 0 8px; font: 800 12.5px/1.3 var(--f-body); letter-spacing: .08em; text-transform: uppercase; color: var(--c); }
.pirc-crm-ss__n { padding: 4px 9px; border-radius: 99px; background: var(--c); color: #fff; letter-spacing: .06em; }
.pirc-crm-ss__st h3 { margin: 0 0 8px; font: 700 clamp(20px, 1rem + .7vw, 25px)/1.2 var(--f-display); letter-spacing: -.02em; color: var(--pcc-ink); }
.pirc-crm-ss__st > p:not([class]) { margin: 0; font-size: 16px; line-height: 1.6; color: var(--pcc-body); }
.pirc-crm-ss__apps { display: flex; flex-wrap: wrap; gap: 6px; margin: 14px 0 0; }
.pirc-crm-ss__apps a { display: inline-flex; align-items: center; gap: 6px; padding: 6px 11px 6px 7px; border-radius: 99px; background: var(--pcc-paper); border: 1px solid var(--pcc-line); font: 600 13px/1 var(--f-body); color: var(--pcc-ink); text-decoration: none; transition: border-color .2s, background .2s; }
.pirc-crm-ss__apps a:hover { border-color: var(--c); background: #fff; }
.pirc-crm-ss__apps a:focus-visible { outline: 2px solid #FFB81C; outline-offset: 2px; }
.pirc-crm-ss__bar { display: none; }
.pirc-crm-ss__note { margin-top: 26px; }

/* live scroll story */
.pirc-crm-ss--live .pirc-crm-ss__track { height: calc(100vh + 7 * 52vh); }
.pirc-crm-ss--live .pirc-crm-ss__stage { position: sticky; top: 0; height: 100vh; min-height: 600px; display: flex; flex-direction: column; padding-top: 92px; padding-bottom: 18px; }
.pirc-crm-ss--live .hp-kick { margin-bottom: 8px; }
.pirc-crm-ss--live .pg-h2 { font-size: clamp(24px, .9rem + 1.1vw, 34px); margin-bottom: 6px; }
.pirc-crm-ss--live .pg-answer { font-size: 15.5px; line-height: 1.5; max-width: 104ch; }
.pirc-crm-ss--live .pirc-crm-ss__steps { display: flex; flex-wrap: wrap; gap: 6px; list-style: none; margin: 12px 0 0; padding: 0; }
.pirc-crm-ss__steps button { display: inline-flex; align-items: center; gap: 7px; font: 600 13px/1 var(--f-body); color: var(--pcc-ink); background: #fff; border: 1px solid var(--pcc-line); padding: 6px 12px 6px 6px; border-radius: 99px; cursor: pointer; transition: background .3s, color .3s, border-color .3s; }
.pirc-crm-ss__steps button span { display: grid; place-items: center; width: 20px; height: 20px; border-radius: 50%; background: #EEF2F6; font-size: 11px; font-weight: 700; transition: background .3s, color .3s; }
.pirc-crm-ss__steps button.is-past span { background: #1E9E62; color: #fff; }
.pirc-crm-ss__steps button[aria-current="true"] { background: #082238; color: #fff; border-color: #082238; }
.pirc-crm-ss__steps button[aria-current="true"] span { background: #FFB81C; color: #082238; }
.pirc-crm-ss__steps button:focus-visible { outline: 2px solid #FFB81C; outline-offset: 2px; }
.pirc-crm-ss--live .pirc-crm-ss__grid { flex: 1 1 auto; min-height: 0; margin-top: 14px; align-items: stretch; }
.pirc-crm-ss--live .pirc-crm-ss__chat { position: relative; top: auto; min-height: 0; max-height: 470px; }
.pirc-crm-ss--live .pirc-crm-ss__body { flex: 1 1 auto; max-height: none; min-height: 0; overflow: hidden; }
.pirc-crm-ss--live .pirc-crm-ss__m.is-later { display: none; }
.pirc-crm-ss--live .pirc-crm-ss__list { display: grid; gap: 0; align-content: center; }
.pirc-crm-ss--live .pirc-crm-ss__st { grid-area: 1 / 1; opacity: 0; pointer-events: none; transform: translateY(14px) scale(.98); transition: opacity .2s, transform .25s, visibility 0s .2s; }
.pirc-crm-ss--live .pirc-crm-ss__st.is-on { opacity: 1; visibility: visible; transform: none; transition: opacity .45s .12s, transform .6s .12s cubic-bezier(.2,.8,.2,1), visibility 0s .12s; }
.pirc-crm-ss--live .pirc-crm-ss__bar { display: flex; justify-content: center; gap: 6px; margin-top: 12px; }
.pirc-crm-ss__bar i { width: 26px; height: 5px; border-radius: 4px; background: rgba(8,34,56,.14); transition: background .4s; }
.pirc-crm-ss__bar i.on { background: #FFB81C; }
.pirc-crm-ss--live .pirc-crm-ss__note { margin-top: 10px; font-size: 13px; }
@media (max-height: 760px) {
  .pirc-crm-ss--live .pirc-crm-ss__top { padding: 8px 14px; }
  .pirc-crm-ss--live .pirc-crm-ss__top i { width: 28px; height: 28px; }
  .pirc-crm-ss--live .pirc-crm-ss__st { padding: 16px 20px; }
  .pirc-crm-ss--live .pirc-crm-ss__st > p:not([class]) { font-size: 15px; line-height: 1.55; }
}
@media (max-width: 900px) {
  .pirc-crm-ss__grid { grid-template-columns: 1fr; }
  .pirc-crm-ss__chat { position: relative; top: auto; }
  .pirc-crm-ss__body { max-height: 440px; }
}
@media (prefers-reduced-motion: reduce) { .pirc-crm-ss__typing i, .pirc-crm-ss__m.is-new { animation: none; } }
/* hidden steps stay focusable (Tab reaches them and the focusin handler jumps the scroll to that step); only the visible one takes clicks */
.pirc-crm-ss--live .pirc-crm-ss__st.is-on { pointer-events: auto; }