Mailchimp to Zoho Campaigns migration · US partner · Los Angeles
Your list, your unsubscribes and your sending reputation come through intact.
Your newsletter keeps going out from Mailchimp while we build Zoho Campaigns beside it. We clean each audience, turn tags into lists and fields, rebuild journeys as workflows and connect the lists to Zoho CRM.
Advanced PartnerCertified Zoho Campaigns consultants
01The honest inventory
Contacts, tags and unsubscribes move by export and import: Zoho Campaigns takes CSV or Excel files into mailing lists you create first, and lets us tag contacts on the way in. Templates come across as HTML. Journeys, forms and store connections are logic, so we rebuild them.
Moves across
Moves, but lands differently
Rebuilt in Zoho
Role addresses such as info@ and contacts that bounced are skipped by Zoho’s import by design. We list them for you before the move so nothing looks lost.
02Object by object
Pick a piece of your Mailchimp account to see where it lands. The tag says which tool handles that job better today.
Mailing lists, created before import. A contact can sit on several lists without being counted as a duplicate person.
Usually one main audience, split with tags and groups. Exported as CSV per audience.
Tags assigned during import, plus list fields for group-style choices like interests or region.
Tags for internal labels, groups for what subscribers chose on the form.
Native sync with Zoho CRM leads and contacts, with email activity visible on the record.
Works with Zoho CRM through an extension or a connector that someone has to maintain.
Workflows with triggers, waits and conditions, rebuilt by us from your written journey map.
Journeys don’t export, so each one is documented before the move.
Store integrations and an abandoned-cart workflow on Professional. Past purchase data comes over as fields we agree.
Deeper product recommendations built from its own store connection.
Your HTML imports, plus a drag-and-drop editor your team can keep editing in.
A larger ready-made template library, which some teams will miss at first.
03The send calendar never stops
Fifteen steps in five phases, and your regular sends keep their dates the whole way. Scroll and the dial moves one phase at a time; the dots are your weekly sends and the sender changes at cutover.
Phase 1Understand
Your sends: unchanged, still from Mailchimp.
Phase 2Agree
Your sends: still Mailchimp. We note which campaigns fall near cutover.
Phase 3Build & prove
Your sends: Mailchimp, while test sends go out from Zoho to your own team.
Phase 4Move & test
Your sends: the last ones from Mailchimp before the freeze.
Phase 5Switch
Your sends: Zoho Campaigns, starting with your most engaged contacts.
Sample plan. Dates and the order of lists are set in your Migration BRD. See the full process →
04Your list is safe with us
Unsubscribes go in first, a sample is signed before the full move, and Mailchimp stays open until the counts match.
A note from our founders
We opened in Glendale in 2025, and across 300+ projects one lesson holds for email: a list is a promise to the people on it. The do-not-mail list moves first, and Mailchimp stays open until you have seen the numbers line up.
Ikramul Karim & Khris KakosimidiCo-Founder & CEO · Co-Founder & CFO
The suppression list loads first and every later import is checked against it. If one slips through the sample, we fix the rule and run the sample again before anything goes out.
We agree a rollback window in the BRD. Inside it, the next campaign can still go from Mailchimp while we find the cause.
Your Mailchimp stays live until you say so
Validation reportSample report
| Mailchimp | Before | Zoho Campaigns | After | Match |
|---|---|---|---|---|
| Subscribed | 18,240 | Contacts on lists | 18,240 | |
| Unsubscribed | 2,915 | Do-not-mail | 2,915 | |
| Cleaned | 1,106 | Bounced, suppressed | 1,106 | |
| Tags | 34 | Tags | 34 | |
| Templates | 12 | Templates | 12 |
We don’t switch until these numbers match.
Sample numbers. Your report also lists role addresses Zoho skips, so the gap is explained line by line.
05Audience estimator
Rough numbers are fine. You get the package your move probably fits, and a sample set of dates counted back from your Mailchimp renewal.
06Three ways to move
Journeys, forms and store links drive the work more than list size. Each package is priced after the assessment.
Quick Move
One fixed fee for the move, written into a BRD you sign first
Standard Move
Fixed fee agreed in the signed BRD, before a single contact moves
Complex Move
Priced as one fixed sum in the BRD, so the total is known up front
Start here
A paid review of your Mailchimp account before we commit to a fee, credited in full against your migration.
07Inbox, not spam folder
By proving the domain is yours and mailing people who want your email first.
SPF, DKIM and DMARC records for your sending domain, checked before the first test send.
Long-inactive contacts and role addresses come off. A smaller list that opens beats a big one that doesn’t.
The first campaigns go to people who opened or clicked recently.
Volume grows send by send while we watch bounces and complaints.
A short re-engagement email; those who don’t answer leave the list for good.
08Your bill against Zoho’s
Pick a contact count and plan for the US list price, then add your current Mailchimp bill to see the gap.
09Your first campaign in Zoho
Keep this sheet beside you for the first campaign after the switch. We can email it to you.
Mailchimp → Zoho CampaignsCheat sheet
| In Mailchimp you… | In Zoho Campaigns you… |
|---|---|
| Create a regular email | Create an email campaign and pick a template |
| Pick an audience | Pick one or more mailing lists, or a segment |
| Filter by tag | Choose a segment built on that tag |
| Send a test email | Use Send test email before you schedule |
| Insert a merge tag | Insert a placeholder from the field menu |
| Build a customer journey | Open Automation and edit the workflow |
| Run an A/B test | Choose an A/B testing campaign |
| Check opens and clicks | Open the campaign’s reports |
10Before you switch
What marketing leads ask us before leaving Mailchimp. Got a tangled journey or several brands on one account? Show us on a migration call.
Logic and history stay behind. Customer journeys, signup forms, landing pages, store connections and past campaign reports don’t import. We rebuild the journeys and forms you still use, and export the reports as files you keep.
No. Regular sends keep going out from Mailchimp until cutover, and the next one after cutover leaves from Zoho Campaigns. We plan the freeze around your calendar so no campaign falls in the gap.
Unsubscribed and cleaned contacts are loaded into Zoho Campaigns as do-not-mail before any subscribed contact. Every later import, including the catch-up pass, is checked against that list, and the validation report shows the counts side by side.
Not as live data. Zoho’s import takes contacts, not past campaign stats. We export the reports you want as files, and we can carry key engagement facts, like last open date, into contact fields so segments still work.
It depends on journeys, forms and store links more than list size. Your Migration BRD carries dated steps for the sample, the full move and cutover, all set back from a stopper date before your Mailchimp renewal.
Your list move is priced as one fixed fee, under the Quick, Standard or Complex Move package. The first call is free. Larger accounts often start with a paid Migration Assessment, credited in full against the migration, and the fee is fixed in a signed BRD.
Each team that relies on the lists names a point of contact, usually marketing and sales leads. They sign the Migration BRD and later the sample, together with your overall project owner, and every sign-off is recorded.
It stays open with sending paused through the agreed rollback window, so you can look up an old campaign. You keep full exports, and you cancel Mailchimp only once you confirm the team is settled.
11How a Mailchimp move starts
The first call is free. A paid Migration Assessment then produces the list audit, field map and BRD, and what you paid is credited in full when the move goes ahead.
Email moves run online for marketers across the US, Canada and Latin America, with in-person training for teams around Los Angeles.
After sign-off, the move follows our migration track. See how we work →
12Let’s talk
Book a free consultation with Elite Tech Global. We review your Zoho, AWS, Shopify or WordPress setup, show where AI / SI agents can save time, and agree the next step. If we work together, every requirement and a fixed price go into a signed BRD before the build starts.
Real people, one team. Led by co-founders Ikramul Karim and Khris Kakosimidi, and a 40+ member team across Zoho, AWS and AI.
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Mailchimp · Main audienceSample
Zoho Campaigns · Mailing lists
Zoho CRM · Contacts
