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Shopify POS · Shopify Partner · Los Angeles

Shopify POS setup for US shops that sell at the counter and online

Ring up a sale on the shop floor and the website knows a second later. That is the whole point.

Shopify POS is the checkout app for physical stores, pop-ups and markets, running on an iPad, iPhone or Android device with a Shopify card reader. It shares products, customers, discounts and stock with your Shopify website. Our team, led from Glendale, plans the hardware, sets up locations and staff permissions, moves you off an older register, and connects every in-store sale to Zoho Inventory and Zoho Books.

  • 1 catalogfor counter and website
  • Per locationPOS Pro where it pays
  • Zoho-readydaily takings in the ledger
Shopify Shopify PartnerAlso a certified Zoho Advanced Partner
You’ll talk to our senior team, not a call center.300+ projects · serving US clients since 2025
SampleOne tap at the counter, one stock number everywhere.

01Is Shopify POS for your shop?

What is Shopify POS, and when is it the wrong register?

Shopify POS is the in-person half of Shopify: the same admin, the same products and the same customer records, just used at a counter instead of a browser. It is strongest for retailers who also sell on a Shopify website. For a busy restaurant or a shop that never plans to sell online, a different system can make more sense, and we will say so.

Where it earns its keep

  • Boutiques with a busy websiteApparel, home goods, beauty and gift shops where half the sales already come through Shopify online.
  • Two to twenty locationsEach shop counts its own stock, and staff can look up or transfer units from the store across town.
  • Pop-ups, markets and trade showsA phone and a tap reader in a tote bag, selling from the same catalog as the flagship.
  • Buy online, pick up in storeWebsite orders land on the shop’s POS screen, get packed, and the buyer gets a ready-for-pickup email.

Where we’d slow down

  • Full-service restaurantsTable maps, coursing and kitchen tickets are not what Shopify POS was built around. A restaurant system usually fits better.
  • Shops with no online plansIf the website will never sell, part of what you pay Shopify for sits unused. We compare it with a simpler register first.

02Shopify POS services

What our Shopify POS consultants set up for US retailers

A register that works on day one is mostly preparation: clean barcodes, the right permissions, tested hardware and a staff that has practiced a refund. These are the jobs we take on, in roughly the order they happen.

  1. Locations and stock by shop

    Every shop, stockroom and warehouse becomes a Shopify location with its own counts, fulfillment rules and pickup settings, so the website only promises what a real shelf holds.

  2. Hardware that’s been tried

    Card readers, iPad stands, receipt printers, cash drawers and barcode scanners chosen per counter, paired, and run through a full test sale before the shop opens.

  3. Staff roles and PINs

    Who can give a discount, open the cash drawer, issue a refund or see reports. On POS Pro locations we set roles per person so a new hire can’t void last week’s sales.

  4. Moving off Square, Lightspeed or Clover

    Products, variants, barcodes, customer lists and gift card balances brought across, with old sales history kept where your accountant can still find it.

  5. Tiles, receipts and smart grid

    The POS home screen arranged around what your cashiers actually tap: best sellers, a gift-wrap fee, the loyalty lookup, a quick discount. Receipts carry your return policy and logo.

  6. Back office in Zoho

    Store sales flowing to Zoho Books by location and payment type, purchasing and transfers handled in Zoho Inventory, and shoppers matched to their online history in Zoho CRM.

03One Saturday at the shop

What does a day on Shopify POS look like from open to close?

Here is a sample Saturday at a small Pasadena shop that also sells online, read off the shop clock. Every stop shows what the cashier does on the register and what quietly updates behind it.

  1. 8:45 AM · Open

    Float counted, register unlocked

    The opener signs in with a staff PIN, counts the cash drawer float into the POS and checks that last night’s online orders for pickup are on the shelf.

    Shift opened · $150.00 float

  2. 11:20 AM · Sell

    A tap, a receipt, a lower count

    A shopper buys an apron and two mugs by tapping her phone. The apron drops from 4 to 3 in this shop, and the website’s count follows within moments.

    Order #POS-2231 · $81.59 card

  3. 1:30 PM · Pickup

    Someone collects a website order

    He ordered online at breakfast. The cashier finds the order by name, marks it picked up, and the order status changes for both sides at once.

    Order #1188 · picked up

  4. 3:50 PM · Return

    An online purchase comes back over the counter

    A sweater bought on the website is too small. The POS pulls up the original order, exchanges it for the next size, and the returned one goes back into this shop’s stock.

    Exchange · $0.00 difference

  5. 7:00 PM · Close

    Drawer counted, day handed to the books

    The closer counts cash, notes any difference and ends the shift. Overnight, the day’s card, cash and gift card totals post to Zoho Books under the Pasadena location.

    Shift closed · over/short $0.00

Sample day with made-up orders. Returns at any of your shops, rather than only where the item was bought, need POS Pro on the location taking the return.

04Try it · sample shop

What happens to stock when the register and the website don’t talk?

Flip the switch to compare one shared Shopify inventory with an old setup where the shop register and the website keep separate counts and catch up each night. Then sell, take website orders and accept returns, and watch the numbers.

Linen apron, naturalSKU AP-01 · Sample

On the shop shelf3
Website says available3
Paid orders with nothing to ship0

Both screens read the same shelf. Sell something and see.

    Sample shop with one product. In a real store each location keeps its own count, the website can be told which locations it may sell from, and a safety buffer can hold back the last unit or two.

    05Shopify POS and Zoho

    How we connect Shopify POS sales to Zoho

    POS orders are ordinary Shopify orders with a location attached, so anything we already sync from the website can carry store sales too. The difference is in the detail: cash versus card, which shop sold it, and which drawer came up short. These are the four hand-offs retail clients ask for most.

    End of each shop day

    Takings posted by location

    One summary per shop per day in Zoho Books: card, cash, gift card and sales tax split out, so the bank deposit matches without a spreadsheet.

    Zoho Books

    Low count at a shop

    Reorders and transfers planned

    Stock moves and vendor purchase orders run from Zoho Inventory, then received units flow back to the right Shopify location.

    Zoho Inventory

    Customer added at checkout

    One shopper, both channels

    The email captured at the register matches the online account, so Zoho CRM shows in-store and web spend on a single contact.

    Zoho CRM

    Every closed shift

    Shop-by-shop dashboards

    Sales per hour, per staff member and per location next to margin and stock turns in Zoho Analytics, refreshed each night.

    Zoho Analytics

    Simple hand-offs run on Zoho’s own Shopify connectors or Zoho Flow. When a chain of shops pushes thousands of POS orders a day, we write the sync on Zoho Catalyst with retries and a log your team can read.

    06Shopify POS pricing

    How much does Shopify POS cost in the US?

    The POS app itself comes with every Shopify plan, so a single shop can start selling in person on the plan it already pays for. POS Pro is an add-on at $89 a month per location on Basic, Grow and Advanced, and Shopify Plus includes POS Pro locations. Card readers and other hardware are bought once, and each in-person card payment carries a rate set by your plan.

    Included with your plan

    Shopify POS

    $0 extra

    • Sell in person from the shared catalog
    • Basic customer profiles at checkout
    • Returns at the location of purchase
    • Pickup of website orders

    Add-on, per location

    POS Pro

    $89 per location / month

    • Unlimited staff with roles and permissions
    • Returns and exchanges at any location
    • Stock counts, transfers and retail reports
    • Richer customer profiles for clienteling
    Shopify planIn-person card rate
    Basic2.6% + 10¢
    Grow2.5% + 10¢
    Advanced2.4% + 10¢
    Plus2.3% + 10¢

    Our part of the budget. Rolling out Shopify POS with us is priced once, in a signed BRD that names every location, device and data import, and it does not change unless you add a shop. Hardware is bought from Shopify in your name, with no markup from us.

    Shopify’s US list prices in USD before sales tax; card rates are Shopify Payments standard rates for US stores. POS Pro is billed per location, and Shopify reworks retail bundles every so often, so we confirm the count of Plus-included locations and current hardware prices while we plan your counters.

    07Shopify POS questions

    Shopify POS questions from US store owners

    Hardware, POS Pro, offline sales, returns and moving from another register. Bring your store count and your current POS to the first call; it costs nothing.

    What is Shopify POS?

    Shopify POS is Shopify’s point-of-sale app for selling in person. It runs on an iPad, iPhone or Android device with a Shopify card reader and shares one set of products, customers, discounts and inventory with your Shopify online store, so every in-store sale lands in the same admin as your website orders.

    Is Shopify POS free with a Shopify plan?

    The POS app is included with every Shopify plan at no extra monthly cost. POS Pro, which adds staff roles, returns at any location, stock counts and retail reporting, is $89 a month per location on Basic, Grow and Advanced, and Shopify Plus includes POS Pro locations. Hardware and in-person card rates are separate.

    Do I need POS Pro for every store?

    No. POS Pro is billed per location, so a small kiosk or a pop-up can stay on the included POS while the busy flagship runs Pro. We usually suggest Pro where several staff share one register, where returns from other shops or the website are common, or where you count stock in the store.

    What hardware does Shopify POS need?

    At minimum a supported iPad, iPhone or Android device and a Shopify card reader. Most fixed counters add a stand, a receipt printer, a cash drawer and a barcode scanner. We pick hardware per counter, check it works with your network, and test a complete sale and refund on each one.

    Does Shopify POS keep working if the internet goes down?

    Cash sales can continue, and Shopify offers offline card payments on supported readers once they are turned on, with limits set by Shopify. Everything syncs when the connection returns. We test this on your actual devices before opening day and write the steps into your staff runbook.

    Can customers return online orders in my store?

    Yes. Staff look up the website order on the POS and refund or exchange it, and the item goes back into that shop’s stock. Returns at a location other than where the item was bought need POS Pro on the location handling the return.

    Shopify POS vs Square: which is better for a retail store?

    Square is a strong standalone register and often cheaper for a shop that sells only in person. Shopify POS tends to win once you also sell online, because the catalog, customers and inventory are already shared with your Shopify store instead of synced between two systems. We compare both against your sales mix on the first call.

    Can you move us from Square, Lightspeed or Clover to Shopify POS?

    Yes. We bring over products, variants, barcodes, customers and gift card balances, then run test sales before switching the counter. Older sales history usually stays in the old system or goes to your accounting records as summaries, so reports for past years remain available.

    Can Shopify POS sync with Zoho Inventory and Zoho Books?

    Yes. POS orders are Shopify orders tagged with a location, so they sync like website orders. We usually post daily takings per shop to Zoho Books with cash, card and sales tax split, manage purchasing and transfers in Zoho Inventory, and match in-store shoppers to their Zoho CRM contact.

    How do you price a Shopify POS rollout?

    The first call is free. The rollout itself is a fixed price written into a signed BRD that lists every location, device, import and Zoho connection with its go-live date. Larger multi-store moves may start with a paid discovery, quoted before any work. Shopify bills you directly for plans, POS Pro and hardware.

    08How a POS rollout starts

    From a walk around your counter to a dated go-live

    We want to see where the cashier stands, where the stockroom is and how a refund works today before we suggest a single device. One shop with an existing Shopify website is usually scoped on the first call; a multi-store move off another register may need a short paid discovery, quoted before it begins.

    Shops around Los Angeles get an on-site hardware day with our team from the Glendale office. Retailers elsewhere in the US, Canada and Latin America are set up remotely, with devices shipped and paired over video.

    1. Discovery callYour shops, your current register, what sells online and what only sells in person
    2. Counter walkthroughEach checkout spot, the stockroom, the network and who does what at close
    3. Device and data planHardware per counter, the POS Pro decision per shop, and what gets imported
    4. BRD sign-off Fixed priceLocations, devices, imports and Zoho links in writing, each with a go-live date

    After sign-off, the build, testing and training follow our standard route. See how we work →

    09Let’s talk

    Tell us what you’re building. We’ll map the fix.

    Book a free consultation with Elite Tech Global. We review your Zoho, AWS, Shopify or WordPress setup, show where AI / SI agents can save time, and agree the next step. If we work together, every requirement and a fixed price go into a signed BRD before the build starts.

    Real people, one team. Led by co-founders Ikramul Karim and Khris Kakosimidi, and a 40+ member team across Zoho, AWS and AI.

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