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Zoho CRM Plus partner in the USA · Los Angeles, CA

Zoho CRM Plus implementation partner for US customer teams

Sales, marketing and support stop keeping separate notes on the same customer.

We’re certified Zoho consultants working from Glendale in the Los Angeles area. We set up Zoho CRM Plus so your sellers, marketers and support agents share one customer record: pipelines and Blueprints in CRM, ticket queues in Desk, chat on your website, campaigns, surveys and the dashboards that tie them together. Then we train each team on its own part.

  • Sales, marketing and service apps on one per-user licence
  • One admin panel for every user
  • Dashboards that blend all three teams
Book a Zoho CRM Plus discovery call Size your team mix
Zoho Advanced PartnerCertified Zoho CRM Plus consultants
You’ll talk to our senior team, not a call center.300+ projects · serving US clients since 2025

01The short answer

What is Zoho CRM Plus?

Zoho CRM Plus is a bundle of Zoho’s customer-facing apps sold as one subscription, priced per user. It puts Zoho CRM, Zoho Desk, SalesIQ live chat, Campaigns, Social, Survey, Projects and Analytics on one shared set of customer records, managed from one admin panel. The Enterprise plan adds marketing automation, website testing, events, webinars and team chat.

Priced
Per user, per month
Plans
Starter and Enterprise
From
$20 a user, billed yearly
Trial
30 days, no card needed
Best for
Teams where sales and support touch the same customers
  • 1 of 8

    Zoho CRM

    Leads, deals, quotes and Blueprints for the sales team. The record everything else hangs off.

  • 2 of 8

    Zoho Desk

    Email, phone, chat and social tickets in one queue, with the customer’s deals beside each ticket.

  • 3 of 8

    SalesIQ

    Live chat and visitor tracking on your website, so a chat turns into a lead without retyping.

  • 4 of 8

    Campaigns

    Email campaigns sent to CRM segments. Opens and clicks show up on the contact.

  • 5 of 8

    Social

    Schedule posts and catch replies across your brand’s social channels.

  • 6 of 8

    Survey

    Satisfaction and feedback surveys triggered by a closed ticket or a won deal.

  • 7 of 8

    Projects

    Onboarding and delivery tasks, with time tracking, once a deal is signed.

  • 8 of 8

    Analytics

    Over 100 ready-made reports, plus dashboards that mix campaign, deal and ticket data.

Each app also has its own page if you want the detail: Zoho CRM, Zoho Desk, Zoho SalesIQ, Zoho Campaigns and Zoho Analytics.

02Try it · sample tool

Tick what your customer teams do and see which Zoho CRM Plus apps cover it

Pick the jobs your sales, support and marketing people handle today. The panel shows the CRM Plus app behind each one and the separate tools it could replace.

What your teams do

Inside your CRM PlusSample

    Separate tools this could replace

      Send this mix to our team

      03One customer, three teams

      How one customer moves through Zoho CRM Plus

      Here is a sample clinic group going from a marketing email to a renewal, with every team replying on the same record. Scroll and the next messages arrive. Yellow notes show what Zoho recorded behind each one.

      Coastline Dental GroupSample thread · one contact record
      1. Step 1 · Marketing
      2. Clinic managerSigned up for Thursday’s session on scheduling across several offices.
      3. Zoho Campaigns Sign-up form created a lead in CRM, tagged with the webinar campaign
      4. MarketingYou’re registered. If Thursday gets busy, the replay arrives Friday morning.
      5. Step 2 · Sales
      6. Clinic managerQuick one from your pricing page: does this cover three offices on one account?
      7. SalesIQ Chat attached to the same lead, pages viewed shown, routed to the account rep
      8. Sales repIt does. I saw you joined the webinar, so I’ll skip the basics. Tuesday at 10 for a demo?
      9. Step 3 · Sales
      10. Sales repYour quote for three offices is in your inbox.
      11. Clinic managerApproved. Our office manager will be the main contact for setup.
      12. Zoho CRM Deal marked Closed won, onboarding project opened, contact moved off the prospect list
      13. Step 4 · Service
      14. Office managerOur second office can’t sign in yet. Can someone look today?
      15. Zoho Desk Ticket linked to the account; the agent sees the new deal and all three offices
      16. Support agentDone, each office now has its own sign-in. I’ve noted it for the sales rep too.
      17. Step 5 · Service
      18. Zoho Survey Two-question survey sent when the ticket closed
      19. Office managerFast and friendly. 9 out of 10.
      20. Zia Reads the tone of replies and tickets, and flags unhappy ones for a manager
      21. Step 6 · Marketing and sales
      22. MarketingNew this spring: text reminders built for clinics with several offices. Want a look?
      23. Clinic managerYes, and we’re opening a fourth office in June.
      24. Zoho Analytics Account dashboard shows campaigns, deals and tickets together; upsell deal opened for the sales rep

      1. Step 1Marketing

        A webinar sign-up becomes a lead

        Picked up byMarketing, who sends the reminder and the replay from Zoho Campaigns.

        Already on the recordWhich email they opened, which link they clicked and which event they joined.

        CampaignsCRM

      2. Step 2Sales

        A chat question reaches the right rep

        Picked up byThe account rep, because the chat lands on the lead marketing already created.

        Already on the recordThe webinar sign-up and the pages viewed, so the demo starts at the second question, not the first.

        SalesIQCRM

      3. Step 3Sales

        The deal closes and hands off cleanly

        Picked up bySales closes it; a Blueprint step opens the onboarding project for the delivery team.

        Already on the recordOffices, contract value and the named setup contact. Marketing stops sending prospect emails.

        CRMProjects

      4. Step 4Service

        The first ticket arrives with context

        Picked up byA support agent in Zoho Desk, from the same queue as phone, email and chat.

        Already on the recordThe signed deal, the three offices and who sold it, so nobody asks the customer to repeat themselves.

        Desk

      5. Step 5Service

        Feedback lands where sales can see it

        Picked up byThe support lead, and the account rep before their next call.

        Already on the recordThe survey score. Zia, Zoho’s AI / SI, reads the tone of replies and flags unhappy ones.

        SurveyZia

      6. Step 6Marketing and sales

        The next sale starts from history

        Picked up byMarketing sends the offer; the rep gets the upsell deal when the customer says yes.

        Already on the recordEvery campaign, deal, ticket and score for the account, on one Analytics dashboard.

        AnalyticsCampaigns

      Sample customer, people and messages. Webinars come with the Enterprise plan; the other apps shown are on both plans.

      04Try it · Zoho US list prices

      Is Zoho CRM Plus cheaper than buying the apps one by one?

      It depends on how many people work across teams. CRM Plus charges one price for every user. Separate apps charge sellers for CRM and agents for Desk, and price most marketing apps per account. Set your team below and compare.

      6
      4
      2

      Licence cost per month Sample math at list price

      Zoho CRM Plus$684
      Separate Zoho apps$591

      Separate apps come out about $93 a month lower for this mix.

        Starter is compared with CRM Standard, Desk Standard and SalesIQ Basic; Enterprise with CRM Enterprise, Desk Enterprise and SalesIQ Professional, one SalesIQ operator per agent. Marketing apps are counted once per account: Campaigns Standard at 10,000 contacts, Social, Survey Plus and Analytics. Extra users or contacts in those apps can cost more.

        05Bundle or single apps

        When Zoho CRM Plus beats single Zoho apps, and when it doesn’t

        CRM Plus wins when customers move between your teams and people work in more than one app. Single apps win when only one team needs software, or when marketing is your biggest group. Step through the situations we see most.

        Need finance, HR and operations too? Then the honest comparison is with Zoho One, which covers the whole company.

        Sellers who also answer tickets

        Each of them needs a CRM licence and a Desk licence, paid twice.

        One seat covers both apps, plus chat, surveys and dashboards.

        Only the sales team needs software today

        Zoho CRM on its own is cheaper per seat and you can add Desk later.

        You pay for support and marketing apps nobody opens yet.

        One admin looking after every user

        Users, roles and billing live in several app consoles.

        One admin panel manages users across the whole bundle.

        A large marketing team with few sellers

        Campaigns and Social are priced per account, so extra marketers cost little.

        Every marketer needs a full CRM Plus seat.

        Reports that mix campaigns, deals and tickets

        Zoho Analytics is a separate subscription to buy and connect.

        Analytics is included, with sales, marketing and service data already joined.

        Different plan levels for different teams

        Pick CRM Enterprise for sellers and Desk Standard for agents.

        Everyone sits on the same plan.

        06Zoho CRM Plus pricing in the US

        Zoho CRM Plus pricing: two plans, one price per user

        Zoho CRM Plus Starter is $20 per user a month billed yearly, or $25 monthly. Enterprise is $57 billed yearly, or $69 monthly. Both are US list prices before tax, and every user on the plan gets every app it includes.

        Zoho CRM Plus planBilled yearlyBilled monthlyWhat it includes
        Starter$20per user / month$25per user / monthSales, help desk, live chat, email marketing, social, projects, surveys and analytics
        Enterprise$57per user / month$69per user / monthEverything in Starter, plus marketing automation, website testing, events, webinars, team chat and brand tools

        Zoho list prices in USD, per user per month, before tax. Large email volumes and extra website visitor tracking are paid add-ons. Our CRM Plus setup is priced separately: a fixed figure in a signed BRD, broken down by the apps and teams we switch on.

        07Bundle or the whole suite

        Zoho CRM Plus or Zoho One: which one fits your company?

        CRM Plus licenses the people who talk to customers. Zoho One licenses the company and adds finance, HR and operations apps on top of the same CRM. Tick the teams that need Zoho, set your headcount, and see both at Zoho’s US list prices, billed yearly.

        Teams that need Zoho apps

        Zoho CRM Plus

        Starter $20 per user
        $240
        Enterprise $57 per user
        $684

        Covers sales, support and marketing apps

        Zoho One

        All employees $37 per employee
        $1,480
        Flexible users $90 per user
        $1,080

        Adds finance, HR, operations and 45+ apps

        How we set up Zoho One →

        Monthly totals at Zoho’s US list prices, billed yearly, before tax. Zoho One all-employee pricing means licensing every employee on staff; flexible pricing licenses only the users you choose. Zoho changes prices from time to time, so we check each line again on the day you order.

        08Roles across three teams

        Can support agents see what a customer paid?

        They can see that a deal closed, without editing it. This is the role map we start from on CRM Plus projects: each team works its own records, reads what the others need for context, and only admins change settings for everyone. Pick a team to see its view.

        RecordsAdminsSales repsSupport agentsMarketingTeam leads
        Leads and contactsFullOwnViewViewTeam
        Deals and quotesFullOwnViewNoTeam
        TicketsFullViewAssignedNoTeam
        Website chatsFullOwnOwnViewTeam
        Campaigns and listsFullViewNoFullView
        Survey repliesFullViewViewFullTeam
        Users, roles and billingFullNoNoNoNo

        This is a starting point, not a rule. CRM, Desk and the other apps each keep their own roles and profiles; we set them so one person gets the same reach in every app, and change any cell your team wants changed.

        09Books, phones, inboxes and your old tools

        What Zoho CRM Plus connects to, and what we move you off

        A customer record is only complete when invoices, calls and emails land on it too. These are the links we set up most, and the tabs below show what comes across when you leave Salesforce, HubSpot, Zendesk or another tool.

        • Zoho Books

          An accepted quote in CRM becomes an invoice in Books, and payments show on the account, so support knows who is paid up before replying.

        • Phone system

          Zoho’s PhoneBridge links supported phone systems to CRM and Desk, so calls are logged on the contact and click-to-call works from any record.

        • Gmail or Outlook

          Sellers keep their own inbox. Emails and meetings with a customer sync onto the record, where support and marketing can see the thread.

        Moving from

        Comes across
        Accounts, contacts, leads, opportunities, cases, activities and attachments
        Lands in
        Zoho CRM for sales records, Zoho Desk for cases, linked to the same account
        Watch for
        Flows and Apex code, which are rebuilt as Blueprints and Deluge rather than copied
        The Salesforce to Zoho CRM plan →

        10Three ways to start

        Zoho CRM Plus implementation packages

        Each package switches on a different set of teams. The bars show which of sales, service and marketing go live, and the exact scope is written down before we configure anything.

        1. Where we usually start

          Sales and service

          For teams joining CRM and help desk first

          • Pipelines, Blueprints and quotes
          • Desk queues, assignment rules and SLAs
          • SalesIQ chat on your website
          • One customer record across both teams

          One fixed price for both teams, set in a signed BRD.

        2. Full customer suite

          For companies switching on all three teams

          • Everything in Sales and service
          • Campaigns lists synced from CRM segments
          • Surveys after each ticket and each sale
          • Analytics dashboards for every team lead

          Each app’s setup itemized at a fixed price in the BRD.

        3. Move and merge

          For teams leaving several separate tools

          • Contacts, deals and tickets de-duplicated
          • History mapped to one record per customer
          • Old tools set to read-only after cutover
          • Training for each team on its own app

          Migration and setup fixed together in one signed BRD.

        The first call is free. When a rollout spans three teams and several old tools, we may suggest a paid scoping phase first and quote it before it starts.

        11How the rollout runs

        How a Zoho CRM Plus rollout goes, one team at a time

        CRM goes in first because every other app reads from it. Then each team goes live on its own date, so sellers are settled before agents join and agents are settled before marketing starts sending.

        1. Discovery callWho talks to customers today, and in which tools.
        2. Team mappingHand-offs between marketing, sales and support on one page.
        3. Scope and BRDPlan, apps, data and dates agreed in writing at a fixed price.
        4. Build the CRM coreModules, pipelines and Blueprints the other apps rely on.
        5. Sample importA slice of your data moved over and checked by you first.
        6. Team-by-team go-liveSales, then service, then marketing, each on its own date.
        7. Train and supportEach team on its own app, online or on-site in Southern California.
        The full new-project track →

        12Where three teams share customers

        Where Zoho CRM Plus pays off first

        The bundle earns its keep where one customer emails marketing, buys from sales and calls support in the same month. These are the US industries where we see that most.

        Want to know our client stories? See them here →

        13Common questions

        Zoho CRM Plus questions from US buyers

        Pricing, plans, Zoho One, who sees what and moving from other tools. Anything else, bring it to the first call; that one is free.

        Book a discovery callSize your team →

        What is Zoho CRM Plus?

        Zoho CRM Plus is a bundle of Zoho’s customer-facing apps on one per-user subscription. It includes Zoho CRM, Zoho Desk, SalesIQ live chat, Campaigns, Social, Survey, Projects and Analytics, all sharing the same customer records and one admin panel. The Enterprise plan adds marketing automation, website testing, events, webinars and team chat.

        How much does Zoho CRM Plus cost in the USA?

        Zoho CRM Plus Starter is $20 per user a month billed yearly, or $25 billed monthly. Enterprise is $57 per user a month billed yearly, or $69 monthly. These are Zoho’s US list prices before tax. Our setup is quoted separately as a fixed price in a signed BRD.

        What is the difference between Zoho CRM Plus Starter and Enterprise?

        Starter covers sales, help desk, live chat, email marketing, social, projects, surveys and analytics. Enterprise adds marketing automation, website testing, events, webinars, team chat and brand management. We usually suggest Starter for sales-and-support teams and Enterprise when marketing runs automated journeys or events.

        Is Zoho CRM Plus cheaper than buying Zoho CRM and Zoho Desk separately?

        Only for some teams. If your sellers and agents each need both apps, one CRM Plus seat costs less than a CRM seat plus a Desk seat. If most people use only one app, or marketing is your largest group, separate apps are often cheaper. The team-mix sizer on this page shows the math for your numbers.

        Zoho CRM Plus or Zoho One: which should we pick?

        Pick Zoho CRM Plus when only your customer-facing teams need new software: it is $20 or $57 per user a month, billed yearly. Pick Zoho One when finance, HR or operations need Zoho too: it is $37 per employee a month when you license every employee, or $90 per user a month for flexible users, billed yearly. The picker on this page compares both for your headcount.

        Can you move us from HubSpot, Salesforce or Zendesk to Zoho CRM Plus?

        Yes. We map contacts, companies, deals, tickets and history into one record per customer, run a sample you sign off, and set the old tools to read-only at cutover. The Salesforce, HubSpot, Zendesk, Pipedrive and Freshsales routes each have their own plan on our Switch to Zoho page.

        How long does a Zoho CRM Plus rollout take?

        It depends on how many teams go live, which apps they use and how much data moves. The signed BRD lists each team’s go-live date, so you know the schedule before setup starts.

        Is Zoho CRM Plus a good fit for a small business?

        It can be, if the same small team sells and supports customers. Starter at $20 per user a month billed yearly gives a five-person team CRM, help desk and live chat in one place. If only two sellers need a CRM, Zoho CRM or Bigin on its own costs less.

        Do you train each team after go-live?

        Yes. Sellers, agents and marketers each learn their own app on their own records, and admins learn the shared settings. We stay on for questions and new automations after go-live.

        Can support agents see deal values in Zoho CRM Plus?

        Only if you want them to. Our starting role map lets agents view a customer’s deals and quotes for context, without editing them, while sellers own their deals and only admins change users, roles and billing. Every permission can be adjusted to how your teams work.

        Does Zoho CRM Plus connect to Zoho Books?

        Yes. Zoho Books is not part of CRM Plus, but the two connect: accepted quotes can become invoices in Books, and invoice and payment status shows on the customer’s account in CRM. Zoho Books is licensed separately.

        What is SI?

        SI stands for super intelligence. In September 2026 a US executive order asked federal agencies to use “super intelligence” or “SI” in place of “artificial intelligence” in official communications. Most businesses still say AI, so we use both terms.

        14Let’s talk

        Tell us what you’re building. We’ll map the fix.

        Book a free consultation with Elite Tech Global. We review your Zoho, AWS, Shopify or WordPress setup, show where AI / SI agents can save time, and agree the next step. If we work together, every requirement and a fixed price go into a signed BRD before the build starts.

        Real people, one team. Led by co-founders Ikramul Karim and Khris Kakosimidi, and a 40+ member team across Zoho, AWS and AI.

        Get your free consultation

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