Zoho SalesIQ partner in the USA · Los Angeles, CA
See who’s on your website, start the right conversations, and hand the good ones to sales as Zoho CRM leads.
We’re certified Zoho SalesIQ consultants, led from Glendale in the Los Angeles area. We install the chat widget, build your Zobot chatbots, set up routing and visitor scoring, and connect it all to Zoho CRM so a chat becomes a lead with the conversation attached. Then we train your team and stay on for support.
Advanced PartnerCertified Zoho SalesIQ consultants
01Six questions buyers ask us first
Zoho SalesIQ is live chat, visitor tracking and chatbots in one tool, and it plugs straight into Zoho CRM. Paid plans start at $7 per operator per month billed yearly, which is a fraction of what Intercom charges per seat. These are the six questions we hear on almost every first call, answered the way the product actually works.
Can we see who’s on our website right now?
Every visitor appears in real time with location, pages viewed and past visits. Scoring rules you set (traffic source, time on site, visit history) push the most interested people to the top of the list.
Lead scoring from Basic · $7 per operator
Can a bot qualify leads while we sleep?
The codeless builder covers the usual jobs: greet, qualify, collect an email, book a call. When you need more, Zobot’s programmable side calls webhooks and your own systems. Basic includes one bot, Professional five, Enterprise ten.
Does the chat end up in our CRM?
Visitors who chat are pushed into Zoho CRM as leads or contacts, your choice. The transcript is attached to the visit, and fields like Visitor Score, Number of Chats and First Visited URL show up on the record.
Will reps know when a lead comes back?
Inside Zoho CRM, reps can get a pop-up the moment one of their leads or contacts lands on your site, and a green dot shows who’s online in list views. That’s the right time to call.
Can it answer from our own help articles?
Answer Bot runs on Zia, Zoho’s built-in AI (now also called SI, super intelligence). It answers common questions from your library of articles and FAQs, so operators spend their time on buyers. The generative version comes with Enterprise.
Intercom Fin: $0.99 per outcome, on top of seats
What about WhatsApp and Instagram?
From Basic, WhatsApp, Instagram, Facebook Messenger, Telegram, LINE and WeChat chats land in the same operator dashboard, with audio calls and screen sharing from the chat window. Mobilisten, the mobile SDK, puts the same chat inside your iOS and Android apps.
Free plan: 3 operators, 100 chats a month
02Footprints, then a lead
Here’s how a Zoho SalesIQ setup we’d build treats one anonymous visitor over two days. Scroll and follow the footprints: each page adds to the score, a trigger opens the chat at the right moment, a Zobot asks the questions, and the lead reaches Zoho CRM with the whole trail attached.
Tue · 9:12 am
Someone in Dallas clicks your ad and lands on Services. SalesIQ starts tracking the visit and notes the source.
Tue · 9:14 am
A scoring rule adds points for the pricing page and the time spent there. No chat yet. Nobody bothers them.
Thu · 2:40 pm
Same browser, second visit. The operator view shows every page from Tuesday, so nobody starts from zero.
Thu · 2:43 pm
Pricing page plus a second visit fires your rule: “Comparing plans? I can size it for you in a minute.”
Thu · 2:44 pm
Team size, timeline, work email. Forty people, this quarter. That’s a buyer, so the bot doesn’t sit on it.
Thu · 2:46 pm
Routing sends the chat to the rep who covers Texas, with the bot’s answers and the page trail on screen.
Thu · 2:52 pm
The lead lands in Zoho CRM with the transcript on the visit, and a call goes on the calendar through Zoho Bookings.
03Three picks, one working bot
This is how a Zobot flow comes together in the codeless builder, cut down to three choices. Pick when the bot starts, what it asks and what happens next, then press Run to watch the conversation and see where the visitor ends up. The flows we build for clients have more branches, but the idea is the same.
Sample
1When should it start?
2What should it ask?
3What happens next?
Your website chatSample
Your bot: starts after 30 seconds on pricing, asks team size and timeline, then offers a call in Zoho Bookings.
Want the bot to answer product questions too? That’s Answer Bot, which reads from your own articles. We usually add it once the lead flow is working.
04Zoho SalesIQ pricing in the US
Zoho SalesIQ is priced per operator, meaning each person who answers chats. Billed yearly, Basic is $7 per operator per month, Professional $12.75 and Enterprise $20. Monthly billing is $10, $17 and $25. There’s also a free plan for up to 3 operators. Tell us your chat volume, bot needs and CRM setup, and we’ll match you to a plan.
05Operator cost calculator
Count the people who’ll answer chats, not everyone in the company. Sales reps who only get visitor alerts in Zoho CRM don’t need an operator license. Pick a plan and billing, and add what you pay per seat today if you’d like the difference. Figures are Zoho’s list prices per operator in USD, before tax.
Busy sites can add packs for more tracked visitors, extra chatbots and extra brands. We check your traffic and size those on the discovery call.
06Zoho SalesIQ vs Intercom, LiveChat, Tidio, HubSpot and Drift
Per seat, Zoho SalesIQ is the cheapest of the serious live chat tools at every tier, and it doesn’t bill per AI answer. Here’s what US teams pay each month, billed yearly. The middle column is the plan most growing teams end up on, with bots, routing and reports.
| Chat tool | Cheapest paid plan | Plan growing teams pick | Top plan | What else you pay |
|---|---|---|---|---|
| Zoho SalesIQ | $7Basic | $12.75Professional | $20Enterprise | Nothing per AI answer. Free plan for up to 3 operators; packs if you outgrow visitor limits |
| Intercom | $29Essential | $85Advanced | $132Expert | Fin AI agent billed at $0.99 per outcome, on top of seats |
| LiveChat | $19Essential | $79Growth | QuoteEnterprise | Extra AI resolutions sold in packs of 50 for $49.50 |
| HubSpot Sales Hub | $15Starter | $90Professional | $150Enterprise | Basic chat is free in HubSpot’s free tools. One-time onboarding fee: $1,500 on Professional |
| Tidioflat price per account | $24.17Starter, per account | $49.17+Growth, per account | QuotePremium | Lyro AI conversations are priced separately as you scale |
| Drift (Salesloft) | Quote | Quote | Quote | Sold by Salesloft’s sales team on a custom quote |
Same five people, same year: Zoho SalesIQ costs about $4,300 less than Intercom Advanced, before a single Fin answer is billed.
Why Drift and Tidio aren’t in the chart: Drift is quote-only, and Tidio prices per account with AI conversations on top, so a seat-by-seat bar wouldn’t be a fair match.
Where another tool can make sense: if your whole marketing and sales stack already lives in HubSpot, its own chat keeps reporting in one place. Product-led SaaS companies that want an AI agent handling most in-app support may prefer Intercom. Large enterprises running account-based plays inside Salesloft can justify Drift. If your chat setup looks like one of these, we’ll tell you before you move to SalesIQ.
List prices in USD per seat per month, billed yearly. Tidio is per account, per month. Chat vendors reprice their AI agents and seat tiers often, so we re-check each quote against your operator count before you switch.
07Switching chat tools
A Zoho SalesIQ migration is mostly a rebuild, and that’s good news. Your widget, bots, routing and canned replies get set up again in SalesIQ, cleaner than before, and contacts move into Zoho CRM. Pick the tool you use now and see where each piece lands. The switch itself is one script on your site, so visitors never see a gap.
Moving from Intercom? See every Zoho migration →
| In Intercom | In Zoho SalesIQ |
|---|---|
| Messenger | Chat widget |
| Users & leads | Visitors, plus leads & contacts in Zoho CRM |
| Workflows & custom bots | Zobot flows |
| Fin AI agent | Answer Bot |
| Articles | Resource library: articles & FAQs |
| Outbound messages | Proactive triggers |
| Teams & assignment | Departments & chat routing |
Moving from Drift? See every Zoho migration →
| In Drift | In Zoho SalesIQ |
|---|---|
| Playbooks | Zobot flows & triggers |
| Conversation routing | Chat routing rules |
| Meetings in chat | Zoho Bookings inside the chat |
| Account targeting | Lead scoring & CRM-based targeting |
| Visitor activity | Live visitor list & visit history |
| CRM sync | Native Zoho CRM integration |
| Conversation history | Transcripts on the CRM visit |
Moving from LiveChat? See every Zoho migration →
| In LiveChat | In Zoho SalesIQ |
|---|---|
| Agents & groups | Operators & departments |
| Greetings | Proactive triggers |
| Canned responses | Canned responses |
| Traffic view | Live visitor list with scores |
| ChatBot flows | Zobot flows |
| Tags | Tags |
| Chat archives | Transcripts, linked in Zoho CRM |
Moving from Tidio? See every Zoho migration →
| In Tidio | In Zoho SalesIQ |
|---|---|
| Live chat widget | Chat widget |
| Flows | Zobot codeless flows |
| Lyro AI agent | Answer Bot |
| Messenger, Instagram, WhatsApp inbox | Messaging channels in one dashboard |
| Visitors list | Live visitor list |
| Contacts | Leads & contacts in Zoho CRM |
Moving from HubSpot chat? See every Zoho migration →
| In HubSpot | In Zoho SalesIQ |
|---|---|
| Chatflows | Zobot flows & triggers |
| Conversations inbox | Operator dashboard |
| Chat routing | Routing rules |
| Meetings links | Zoho Bookings in chat |
| Knowledge base | Resource library |
| Contacts & companies | Zoho CRM leads, contacts & accounts |
08Where the chat goes next
A chat is only worth something if it reaches the people who act on it. These are the Zoho SalesIQ integrations we set up most for US teams, Zoho apps first. Visitors who click a Zoho Campaigns email show up already identified, and support chats can become Zoho Desk tickets. Hover a tile to see which visitors, chats or leads it passes along.
Zoho SalesIQ
Zoho CRMChatting visitors become leads or contacts, with scores, visits and transcripts.
Zoho BookingsVisitors book, move or cancel appointments right inside the chat.
Zoho DeskSupport chats become tickets with the transcript attached.
Zoho CampaignsVisitors who click your emails are identified on arrival.
ZiaAnswer Bot, smart tags and routing suggestions, depending on plan.
Zoho FlowNo-code links to hundreds of other apps when there’s no native one.
WordPressThe chat widget on every page of your site.
ShopifyChat and visitor tracking on your store.
AI agentsBots that call AI services, or agents on Claude, OpenAI or Gemini through Zoho MCP.09What we’d build
Every Zoho SalesIQ implementation gets its own scope and a fixed price in a signed BRD, and the four below cover most of the chat, bot and lead-routing projects we take on. Already on SalesIQ? We often start by fixing the CRM link and the scoring rules, then add bots. After go-live we stay on for Zoho SalesIQ support and training, online or in Southern California.
Quick start
Fixed price, agreed in a signed BRD
Lead engine
Fixed price, agreed in a signed BRD
Switch
Fixed price, agreed in a signed BRD
SalesIQ + AI / SI
Fixed price, agreed in a signed BRD
10Before you book a call
Pricing, Zobot, Answer Bot, the Zoho CRM link and switching from Intercom, answered briefly. Wondering how a bot or routing rule would fit your site? We’ll draft that bot flow with you on the first call, free.
Zoho SalesIQ is Zoho’s live chat and visitor engagement app. It shows who is on your website in real time, scores visitors, opens chats at the right moment, runs Zobot chatbots and Answer Bot, and handles WhatsApp, Instagram and Messenger chats in the same dashboard. It connects natively to Zoho CRM.
Zoho SalesIQ is priced per operator. Billed yearly, Basic is $7 per operator per month, Professional $12.75 and Enterprise $20, in USD before tax. Monthly billing is $10, $17 and $25. A free plan covers up to 3 operators, 10,000 visitors and 100 chats a month. Configuring SalesIQ with us is its own fixed price, written into a signed BRD before we build a single bot or routing rule.
Zobot is the chatbot builder inside Zoho SalesIQ. You can build bots without code in a visual flow builder, or use the programmable option to call webhooks, your own systems and AI services. Basic includes one bot, Professional five and Enterprise ten.
Answer Bot is the Zoho SalesIQ bot that answers visitor questions from your own articles and FAQs, powered by Zia, Zoho’s AI / SI. The generative AI version of Answer Bot is part of the Enterprise plan.
Yes. With the Zoho CRM integration turned on, visitors who chat are added to Zoho CRM as leads or contacts, based on your setting. Chat transcripts are attached to the visit, fields like Visitor Score, Number of Chats and First Visited URL are added to the record, and reps can get a pop-up when one of their leads is on your website.
For most US B2B and service businesses on Zoho, SalesIQ costs far less. Zoho SalesIQ Professional is $12.75 per operator per month billed yearly, while Intercom Advanced is $85 per seat plus $0.99 for each Fin AI outcome. Intercom can still suit product-led SaaS companies that want an AI agent handling most in-app support, and we’ll tell you honestly on the first call.
Drift is sold by Salesloft on a custom quote and suits large account-based sales teams. LiveChat costs $19 per user per month on Essential and $79 on Growth, billed yearly. Zoho SalesIQ adds visitor tracking, lead scoring, chatbots and a native Zoho CRM link from $7 per operator.
Yes. Zoho SalesIQ for small business starts with a free plan for up to 3 operators. Basic, at $7 per operator per month billed yearly, adds lead scoring, proactive messages, a chatbot, WhatsApp and Instagram. A small team can see who is on the site and talk to them without paying enterprise prices.
Yes. We rebuild your bots, triggers, routing and canned replies in Zoho SalesIQ, move help articles into the resource library, bring contacts into Zoho CRM and swap the website script so visitors never see a gap. You test everything on a staging page before the switch.
It depends on your channels, bots, CRM rules and integrations. We write the scope into a BRD first, then give you a dated schedule for each chat widget, Zobot flow, routing rule and CRM connection, so you know when visitors will first reach a live operator.
Yes. Zoho SalesIQ is included in Zoho One and in Zoho CRM Plus. If you already pay for either bundle, you may only need setup, with no new licenses to buy. We check this on the discovery call.
Yes. After go-live our Zoho SalesIQ consultants provide ongoing support, new bots and triggers, scoring changes and training for new operators, online or on-site in Southern California.
Only if they answer chats. Zoho SalesIQ is priced per operator, so count the people who reply to visitors. Sales reps who only get visitor alerts in Zoho CRM don’t need an operator license.
SI stands for super intelligence. In September 2026 a US executive order asked federal agencies to use “super intelligence” or “SI” in place of “artificial intelligence” in official communications. Most businesses still say AI, so we use both terms.
11How a Zoho SalesIQ project starts
Every Zoho SalesIQ project we take on starts with four steps, and they end with scope and price in writing. A simple chat setup is often scoped from the first call. Bigger ones, like several bots, brands and a switch from Drift, may need a paid scoping and BRD phase, and we’ll quote that up front.
We build most SalesIQ setups over video with teams across the US, Canada and Latin America, and we can work beside your chat operators in person in Southern California. Prefer to write first? Use our contact page.
From kick-off to go-live, the rest of the process is on one page. See how we work →
12Let’s talk
Book a free consultation with Elite Tech Global. We review your Zoho, AWS, Shopify or WordPress setup, show where AI / SI agents can save time, and agree the next step. If we work together, every requirement and a fixed price go into a signed BRD before the build starts.
Real people, one team. Led by co-founders Ikramul Karim and Khris Kakosimidi, and a 40+ member team across Zoho, AWS and AI.
Thanks, we’ve got it.
We’ll review your request and email you to set up your free consultation. Prefer to pick a time now?
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