Skip to content

Keap to Zoho CRM migration · US partner · Los Angeles

Migrate from Keap to Zoho CRM with a US partner

Years of tags become clean fields, lists and views you can actually report on.

You keep selling from Keap while we build Zoho CRM beside it. We sort every tag into a field, a segment or the bin, move your records, let your team check a sample, then switch in one planned window.

  • Every tag sorted with you
  • Sample move your team signs off
  • Fixed fee before any contact moves
Zoho Advanced PartnerCertified Zoho CRM consultants
You’ll talk to our senior team, not a call center.300+ projects · serving US clients since 2025

01The honest inventory

Keap to Zoho CRM migration: what moves, what changes, what doesn’t

Your records move: contacts, companies, opportunities, orders, products, notes and tasks. Zoho CRM has no one-click Keap wizard, so we export from Keap, fill gaps through its reports and API, and load it all with Zoho CRM’s import for other CRMs. Campaigns, forms and checkout pages get rebuilt.

Moves across

Records and their history

  • Contacts land as Zoho CRM Contacts or Leads, by a rule you approve
  • Companies become Accounts, linked to their people
  • Opportunities become Deals in a pipeline we build first
  • Orders and products arrive as Products and Sales Orders or Invoices
  • Notes and tasks attach to the same person or deal
  • Custom fields, owners and created dates

Moves, but lands differently

Same data, new shape

  • Tags turn into fields, pick lists, list memberships or Zoho tags
  • Keap’s contact export leaves tags out, so we pull them separately and join them by contact ID
  • Email opt-outs land in Zoho’s Email Opt Out field, so unsubscribed people stay unsubscribed

Broadcast stats and email send history stay in Keap. Before it closes, we save the reports you still want as files.

02The tag clean-up

What happens to your Keap tags in Zoho CRM?

Each tag goes to one of four places: a field, a list, a Zoho tag, or the bin. Most Keap accounts hold the same seven tag families, and we sort yours with you in the assessment.

  • 1 of 7

    Source tags

    “Source - Facebook ad” becomes a Lead Source value. One field replaces dozens of tags.

  • 2 of 7

    Purchase tags

    “Bought - Starter course” turns into Customer Status plus the real order on the contact.

  • 3 of 7

    Sequence progress tags

    “Nurture - Day 3” mostly goes in the bin. Zoho Campaigns tracks where each person is in a journey by itself.

  • 4 of 7

    Interest tags

    Topics become a multi-select Interests field, so one filter finds every coaching lead.

  • 5 of 7

    Status tags

    Hot, Cold or Do not call map to Lead Status and the opt-out fields.

  • 6 of 7

    Event tags

    “Webinar March - attended” becomes a Zoho CRM Campaign member with a status.

  • 7 of 7

    Clean-up tags

    Test tags and old import markers get dropped, only from a list you approve.

03Object by object

The Keap to Zoho CRM migration field map

Where each Keap object lands and how it travels. Your custom fields join it in the assessment.

In KeapIn Zoho CRMHow it moves
Contact name, email, phones, addressContact or Lead fieldsImport
Email status (opted out)Email Opt OutImport
CompanyAccount, linked to its contactsImport
Custom fieldsCustom fields, created during mappingImport
TagsFields, pick lists, Campaign members or Zoho tagsTag join
Opportunities and stagesDeals, in a pipeline with matching stagesImport
Orders and invoicesSales Orders or Invoices with product linesImport
NotesNotes on the same recordImport
Tasks and appointmentsTasks and EventsImport
Campaign builder sequencesZoho Campaigns journeys or workflow rulesRebuild
Web forms and landing pagesZoho Forms or Zoho CRM webformsRebuild
Checkout pages and payment linksZoho Commerce, or payment links from Zoho BooksRebuild

04Nothing gets lost

A Keap migration where your list stays safe

Keap stays open the whole time, and nothing moves in full until a sample has passed your own checks.

A note from our founders

We opened in Glendale in 2025, and across 300+ projects the smooth moves share one habit: nobody guesses. With Keap, the guessing hides in tags. So we list every tag, agree where it goes, and show you your own contacts in Zoho CRM before anything else moves.

Ikramul Karim & Khris KakosimidiCo-Founder & CEO · Co-Founder & CFO

What if something goes wrong?

A segment looks short after the move

Keap is still there, read-only, so we compare the tag in Keap with the field or list in Zoho and fix the rule.

Your team spots a problem in the sample

The full move waits until each department lead signs off. A failed check means we adjust the map and run the sample again.

Go-live day goes badly

The BRD sets a rollback window. Inside it, your team can go back to Keap while we sort out what failed.

Your Keap stays live until you say so

Validation reportSample report

KeapBeforeZoho CRMAfterMatch
Contacts18,240Contacts + Leads18,240
Opted-out emails2,117Email Opt Out2,117
Companies1,306Accounts1,306
Opportunities742Deals742
Orders5,488Sales Orders5,488
Tagged “Bought”3,951Customer Status3,951

We don’t switch until these numbers match.

Sample numbers. Your report lists your own counts, tag by tag.

05Keap estimator

How big is your Keap migration?

Rough numbers are enough. Tags and campaigns weigh more than contact count, because we sort and rebuild those by hand.

Checkout pages or subscriptions in Keap?

Estimate only, not a quote

Standard Move

  • A tag list to sort

06Three ways to move

Keap migration packages for Zoho CRM

Most Keap accounts fit one of three moves. Each is quoted for your account after the assessment, never as a list price.

Quick Move

A tidy list, a few sequences

  • Contacts, companies, notes and tasks
  • Tag review with a short field list
  • Opt-outs carried over
  • One online training session

One fixed fee for the Keap move, set in a signed BRD

Standard Move

Sales pipeline plus marketing

  • Everything in Quick Move
  • Opportunities into a Deals pipeline
  • Orders and products
  • Sequences rebuilt in Zoho Campaigns
  • Forms and booking links replaced
  • Sample move each team signs

Fixed in writing in your BRD before a single contact moves

Complex Move

Store, subscriptions, many apps

  • Everything in Standard Move
  • Checkout and subscriptions rebuilt
  • Connected apps re-linked through Zoho Flow
  • Roles and profiles
  • Staged cutover by team

Priced once, as a fixed number in the signed BRD

Start here

Migration Assessment

A paid review of your Keap account before we commit to a fee. What you pay is credited in full against your migration.

  • Data audit and tag inventory
  • Field map and tag decisions
  • Risk list
  • Cutover plan with a rollback point
  • BRD: scope, dates and the Keap fee
Ask about the assessment

07The move, step by step

How does a Keap to Zoho CRM migration run?

Fifteen steps in five phases, and seven of them exist only because this is a migration. Your team stays in Keap until cutover. Scroll and one sample contact moves phase by phase, trading Keap tags for Zoho fields.

  1. Phase 1 · Understand

    Steps 1 to 3: we learn your Keap account

    1. 1 Discovery call Free. Goals and users.
    2. 2 Renewal check Your Keap billing date and the stopper date.
    3. 3 Migration plan Scope and the fixed fee.
  2. Phase 2 · Agree

    Steps 4 to 7: every tag gets a decision on paper

    1. 4 Migration BRD Field map and tag decisions.
    2. 5 Sign-off Each team lead and your project owner sign.
    3. 6–7 Kickoff and schedule Dates before the stopper date.
  3. Phase 3 · Build & prove

    Steps 8 to 10: Zoho CRM is ready before data lands

    1. 8 Setup Fields, pipeline and workflows, shown in demos.
    2. 9 Sample move A slice of contacts, orders and deals.
    3. 10 Sample sign-off Your team checks its own records.
  4. Phase 4 · Move & test

    Steps 11 to 13: everything moves, then gets checked

    1. 11 Full move + catch-up Plus the validation report.
    2. 12 Testing Your users work real records.
    3. 13 Training On your own data, with videos.
  5. Phase 5 · Switch

    Steps 14 and 15: live in Zoho, Keap read-only

    1. 14 Cutover Rollback window opens.
    2. 15 Hypercare Keap cancelled only when you confirm.

Migration only steps you won’t see on a fresh Zoho CRM build. See the full process →

08Count back from the renewal

When should your Keap migration start?

Start from the day your Keap plan renews. We set a stopper date two weeks earlier, the last safe day to rely on Keap, and count every phase back from there.

Start by…

Go-live…

Stopper date…

Keap renews…

    Amber dot: a migration-only step

    Sample plan, real dates go in your BRD. Phase lengths are illustrative ranges, planned at the longer end.

    09The first morning

    Your first Monday in Zoho CRM after Keap

    The first worry is always “where are my tags?” Here is the first morning, plus a cheat sheet for old Keap clicks.

    1. 8:50

      Open Contacts

      Same people, same owners. The views you asked for sit along the top: VIP clients, coaching leads, past buyers.

    2. 10:00

      A new web lead comes in

      The new form drops it into Zoho CRM with its source, and the welcome journey starts in Zoho Campaigns.

    3. 11:30

      An old order question

      The customer’s orders sit on their record. Keap is still open read-only for anything older.

    Where did my button go?Keap → Zoho CRM

    In Keap you…In Zoho CRM you…
    Apply a tagSet the field, or add a Zoho tag
    Search contacts by tagOpen a custom view filtered on that field
    Add someone to a sequenceAdd them to a Zoho Campaigns list or journey
    Check the pipelineOpen Deals in Kanban view
    Look up an orderOpen Sales Orders on the contact
    Share an appointment linkSend your Zoho Bookings link
    Read broadcast statsOpen Zoho Campaigns reports
    Edit an automationSetup, Automation, Workflow Rules

    10Three years of licences

    Keap vs Zoho CRM licences over three years

    Keap sells one plan for two users plus extra seats and a contact tier; Zoho CRM charges per user. Compare at US list prices.

    Billing
    Zoho CRM edition

    Keap: $2,988 a year for 2 users, plus $39 a month per extra user. Zoho CRM: per user per month, billed yearly.

    Keap$0

    Zoho CRM$0

    Difference per year
    $0
    Three-year difference
    $0

    Keap’s figure is its starting contact tier and rises with your list. It also bundles email and checkout, which Zoho prices separately. Our migration fee is its own fixed number in your BRD.

    Licence prices only. Taxes, add-ons and discounts vary.

    11Worth the move?

    Why Zoho CRM instead of Keap?

    Keap is a strong all-in-one box for a solo owner who sells online. Teams leave when sales needs a real pipeline, reports, more seats, or links to accounting and support.

    1. Checkout and order forms in the same box

      Zoho CRMNeeds Zoho Commerce or Books payment links next to it.

      KeapBuilt in, which suits course and coaching sellers.

    2. A sales pipeline with stages and forecasts

      Zoho CRMSeveral pipelines, stage probabilities and forecasts.

      KeapA simpler opportunity board.

    3. Rules for what must happen at each stage

      Zoho CRMBlueprint asks for the right fields before a deal moves.

      KeapLeft to habit and tags.

    4. Reports your team can build

      Zoho CRMCustom reports and dashboards on any field.

      KeapReports often lean on tag counts.

    5. Adding seats as you grow

      Zoho CRMPay per user, from $14 a month on yearly billing.

      KeapA two-user plan, then $39 a month per extra user.

    6. Accounting, support and projects from one vendor

      Zoho CRMZoho Books, Desk and Projects share the same records.

      KeapConnected through outside apps.

    7. Email marketing

      Zoho CRMThrough Zoho Campaigns, priced on its own.

      KeapIncluded, with its own campaign builder.

    See Zoho CRM editions and what we build → Small team? Look at Bigin →

    12Before you switch

    Keap to Zoho CRM migration questions

    What owners ask before leaving Keap. Got a tag list nobody understands? Bring it to the call.

    What doesn’t move from Keap to Zoho CRM?

    The logic. Campaign sequences, forms, checkout pages, appointment links and connected apps get rebuilt in Zoho. Broadcast stats and send history stay in Keap; we save the reports you want as files first.

    What happens to our Keap tags?

    We list every tag and agree where each goes: a field, a list, a Zoho tag or the bin. Nothing is dropped without your written approval, and the validation report counts each tag against its new home.

    Do unsubscribed contacts stay unsubscribed?

    Yes. Opt-out status moves into Zoho’s Email Opt Out field, and we check the count before cutover, so Zoho emails skip those people.

    Do orders and purchase history come across?

    Yes. Products, orders and order lines arrive as Products and Sales Orders or Invoices on each contact, or in Zoho Books if you want them in your accounting.

    Is there downtime when we switch from Keap?

    Very little. You work in Keap until a planned after-hours cutover, a catch-up pass brings late changes across, and the team starts the next morning in Zoho CRM.

    How long does a Keap to Zoho CRM migration take?

    It depends on your tags, campaigns, forms and connected apps more than on contact count. The Migration BRD carries a dated schedule set back from a stopper date before your Keap renewal.

    How much does a Keap migration cost?

    A fixed fee under one of three packages: Quick, Standard or Complex Move. The first call is free. Larger accounts often start with a paid Migration Assessment, credited in full, and the fee is set in a signed BRD.

    Who signs off the Keap migration?

    Each team that uses Keap, often sales and marketing, names a lead who signs the Migration BRD and later its sample. Your project owner adds a final signature, and we keep a record of each approval.

    What happens to my Keap account after go-live?

    It stays open read-only through the rollback window, and we keep a full export. You cancel Keap only after you confirm the team is settled.

    13How a Keap migration starts

    From first call to a signed Keap migration plan

    The first call costs nothing. A paid Migration Assessment then produces the tag decisions, field map and BRD, and its cost is credited in full when the move goes ahead.

    Keap moves run over video for businesses across the US, Canada and Latin America, with in-person sessions around Los Angeles.

    1. Migration callWhat you sell, who uses Keap, when you want to be live
    2. Account walkthroughA screen-share of your tags, campaigns and connected apps
    3. Migration AssessmentTag inventory, field map, risk list and cutover plan
    4. BRD sign-off Our promiseScope, schedule and one fixed fee in writing first

    Kick-off to go-live follows our standard process. See how we work →

    14Let’s talk

    Tell us what you’re building. We’ll map the fix.

    Book a free consultation with Elite Tech Global. We review your Zoho, AWS, Shopify or WordPress setup, show where AI / SI agents can save time, and agree the next step. If we work together, every requirement and a fixed price go into a signed BRD before the build starts.

    Real people, one team. Led by co-founders Ikramul Karim and Khris Kakosimidi, and a 40+ member team across Zoho, AWS and AI.

    Get your free consultation

    Tell us a little and we’ll reply with next steps.

    What can we help with?

    No spam. We use your details to reply about your project, and send occasional updates only if you tick the box above. See our Privacy Policy.