Bigin by Zoho CRM partner in the USA · Los Angeles, CA
A real CRM for teams of one to ten, sized to fit in your pocket.
We’re certified Zoho consultants, led from Glendale just outside Los Angeles. For small US teams we set up Bigin the way you already work: the pipelines you need, your web forms, phone and WhatsApp, QuickBooks and payment links. We move your contacts out of spreadsheets or Pipedrive, then show everyone how to run the day from the Bigin app.
Advanced PartnerCertified Zoho consultants
01Six things Bigin does well, checked on Zoho’s own plan list
Bigin by Zoho CRM is Zoho’s pipeline CRM for very small teams. It costs $7 per user a month on Express, it’s free for one person, and it puts calls, email, WhatsApp, quotes and payments on the same deal record. For a team of one to ten, that’s usually all the CRM you need for the next few years. The ticket on the right shows which edition each point needs.
The Free edition gives a single user one pipeline, 500 records, built-in calling and the mobile apps. When you hire, Express is $7 per user per month billed yearly, and nobody makes you buy a minimum number of seats.
monday sales CRM: no free plan, 3-seat minimum
Sales is only the first one. Express gives you 3 team pipelines, Premier 5 and Bigin 360 gives you 15, so jobs, renewals, hiring or vendor onboarding each get their own. Connected pipelines hand a won deal straight to the next team.
Every edition, Free included, can make, receive and record calls inside Bigin. Express adds two-way email with Gmail, Outlook or Zoho Mail, plus WhatsApp Business, so the whole conversation sits next to the deal.
Bigin has apps for iPhone, iPad, Android and Mac. Owners update deals between jobs, log calls in the truck and scan a business card into a new contact at a trade show. The desktop is there when you want it.
From Express up, Bigin connects to QuickBooks, Zoho Books and Zoho Invoice, sends documents for signature with Zoho Sign and collects deposits through payment links on Stripe or PayPal.
When you outgrow Bigin, Zoho has a built-in migration into Zoho CRM. Users, companies, contacts, pipelines, tasks, notes and attachments come along. Add-ons such as purchased phone numbers have to be bought again, and we plan for that.
02From the diary of a three-person team
Meet a sample landscape design studio in Pasadena: Rosa owns it, Jamal does estimates, Kim runs the office. Nobody on the team sits at a desk all day, and that’s exactly who Bigin is built for. Here’s their week, one diary page per day.
Monday 7:40 am · Rosa
The website form dropped three new inquiries into the Projects pipeline over the weekend, each tagged with where it came from. Rosa reads them on her phone at breakfast and hands two to Jamal.
3 new inquiriesSource: website formTuesday 2:15 pm · Jamal
Jamal walks the backyard in Pasadena, calls the homeowner from the Bigin app and adds his photos as notes. The call is recorded on the deal, so Kim can price the job without asking him to repeat anything.
Wednesday 10:05 am · Kim
Kim sends the $6,400 quote for signature with Zoho Sign. Moving the deal to Quote sent fires a workflow that creates a follow-up task for Saturday morning, in case the homeowner goes quiet.
Task createdFollow up Sat · 9:00 amThursday 6:50 pm · Rosa
“Can you start on the 16th?” arrives on WhatsApp after hours. It lands on the same deal record, so Rosa answers from her couch and Jamal sees the start date in the morning.
Friday 11:30 am · Kim
The signed quote moves the deal to Won. A connected pipeline opens the job in Installs, the $1,600 deposit comes in through a Stripe payment link and the invoice shows up in QuickBooks.
The weekend What didn’t happen
Their setup: Bigin Express for 3 users, $252 a year at list price.
03The question we get on almost every call
Both come from Zoho. Bigin is a pipeline-first CRM for teams of roughly one to ten who want to be set up quickly and run it from a phone. Zoho CRM is the full platform: leads, accounts, custom modules, Blueprint processes, territories and forecasting. If you can describe your sales in one sentence, start with Bigin. If you need a diagram, look at Zoho CRM.
Bigin by Zoho CRM
$0–$18 per user / month, billed yearly
Pick Bigin if you’re 1–10 people, sell one or two kinds of thing and mostly need nothing to fall through the cracks.
Zoho CRM
$14–$52 per user / month, billed yearly · free for up to 3 users
Pick Zoho CRM if you have separate sales, service and management roles, several product lines or a process with approvals.
Not sure? Start on Bigin. Zoho’s migration tool moves your users, pipelines, contacts, notes and attachments into Zoho CRM later, and we’ll map what goes where before you switch.
04Try it: your first pipeline in one click
Bigin ships with pre-built pipeline templates, and on a setup we tune them to how your business really runs. Pick the closest match below to see the stages, fields and automations we’d start you with, plus the second pipeline that takes over once a deal is won.
Jobs pipelineSample
On Won, a connected pipeline opens: Maintenance plans
Fits Bigin Express: 2 of 3 pipelines, a handful of its 30 automations.
Showing the home services template: 5 stages, 4 custom fields and 3 automations.
Sample data. Your real stages, fields and rules come out of the discovery call, and we keep them inside your edition’s limits.
05Bigin pricing in the US
Bigin has a Free edition for one user and three paid editions. Billed yearly they cost $7 (Express), $12 (Premier) and $18 (Bigin 360) per user per month. Monthly billing is $9, $15 and $21. Most small teams start on Express. Answer three questions for a recommendation at Zoho’s US list price.
06Cost calculator
Bigin pricing is per user, so the math is short. Slide to your team size and pick an edition. If you know what you pay per user today for Pipedrive, HubSpot or anything else, type it in and we’ll show the yearly difference. Figures use Bigin’s US list prices per edition, in USD before tax.
07Small-business CRMs, side by side
For a team of one to ten, Bigin is the lowest-priced paid CRM in this group, with a free plan and no seat minimum on its paid plans. In our view Pipedrive has the most polished pipeline view, HubSpot the strongest free marketing tools and Less Annoying CRM the simplest pricing. The table shows what each paid CRM charges per user per month, on yearly billing where the vendor offers it; Less Annoying CRM bills month to month only.
| CRM | Free plan | Cheapest paid plan | Next plan up | Good to know |
|---|---|---|---|---|
| Bigin | Yes1 user | $7Express | $12Premier | Bigin 360 is $18. Calling and mobile apps in every edition |
| Pipedrive | Notrial only | $14Lite | $24Growth | Some lead-gen and campaign tools are paid add-ons on lower plans |
| Less Annoying CRM | No30-day trial | $15one plan, monthly | $15same plan | One plan with every feature, billed monthly (no yearly option) |
| monday sales CRM | NoFree trial | $12Basic | $17Standard | 3-seat minimum on every plan |
Same three people, same year: Bigin Express comes in $180 to $288 under the others, and it already includes email, WhatsApp and QuickBooks.
When we’d steer you away from Bigin: if marketing drives your growth and you live in HubSpot’s free email and forms, we think staying there is reasonable until you need paid automation. In our view Pipedrive suits sales teams who want polished deal views and a big app marketplace, and Less Annoying CRM suits a solo owner who wants one flat monthly price. If one of those fits your team better than Bigin, we’ll say so on the first call, before you spend anything on licenses or setup.
All figures are per user per month in USD, on yearly billing where the vendor offers it; Less Annoying CRM has a single monthly price. Pipedrive and monday move features between plans and add-ons often, so we re-check what each one charges for your headcount before you switch.
08Moving in
A Bigin migration for a small team is short, and it should keep your history. Pick where your contacts live today and see where each piece lands. We clean duplicates first, do a test import you check, then switch over on a quiet day.
Moving from Spreadsheets? See every Zoho migration →
| In your spreadsheet | In Bigin |
|---|---|
| One row per customer | Contacts & companies |
| A “status” column | Pipeline stages |
| Job value column | Deal amount |
| Color coding | Tags & custom views |
| Notes in a cell | Notes on the record |
| “Call back Tuesday” reminders | Tasks with due dates |
| Separate tabs per salesperson | Record owner & one shared pipeline |
Moving from Pipedrive? See every Zoho migration →
| In Pipedrive | In Bigin |
|---|---|
| People | Contacts |
| Organizations | Companies |
| Deals | Deals in a pipeline |
| Pipelines & stages | Team pipelines & stages |
| Activities | Tasks, events & calls |
| Products | Products |
| Notes & files | Notes & attachments |
| Automations | Workflows, rebuilt by us |
Moving from HubSpot free CRM? See every Zoho migration →
| In HubSpot | In Bigin |
|---|---|
| Contacts | Contacts |
| Companies | Companies |
| Deals & deal stages | Deals & pipeline stages |
| Tasks & meetings | Tasks & events |
| Notes & logged calls | Notes & call logs |
| Forms | Bigin web forms |
| Lists | Tags & custom views |
Moving from Less Annoying CRM? See every Zoho migration →
| In Less Annoying CRM | In Bigin |
|---|---|
| Contacts | Contacts |
| Companies | Companies |
| Pipelines | Team pipelines |
| Groups | Tags |
| Tasks & events | Tasks & events |
| Notes & files | Notes & attachments |
| Custom fields | Custom fields |
Moving from monday? See every Zoho migration →
| In monday | In Bigin |
|---|---|
| Leads board | Contacts with a lead status |
| Deals board | Deals in a pipeline |
| Status column | Pipeline stages |
| Accounts & contacts boards | Companies & contacts |
| People column | Record owner |
| Updates | Notes |
| Automations | Workflows, rebuilt by us |
09Connects to what you use
Bigin integration work is about not typing things twice. These are the connections we set up most for small US teams: email and calendar, WhatsApp, your accounting, signatures and payments. Hover or tap a tile to see which contacts, deals, invoices or messages flow into Bigin. When customer questions pile up, Zoho Desk plugs in too.
Bigin
QuickBooksCustomers and invoices line up with your deals, so sales sees who has paid.
Zoho BooksEstimates and invoices from the deal, payment status back on the record.Zoho SignSend quotes and contracts for signature right from a deal.
Stripe & PayPalPayment links for deposits and invoices, sent from Bigin.Zoho FormsLonger intake forms that create contacts and deals in the right pipeline.
Zoho CampaignsNewsletters and follow-up emails to contacts segmented in Bigin.
Zoho DeskSupport tickets beside the customer’s deals when service gets busy.
AI tools via MCPBigin supports MCP, so AI / SI assistants can read and update records with the access you allow.10What we build
Bigin implementation is quick for a small team, but a good setup still takes thought: the right stages, the fields you’ll really fill in, and automations that save time instead of creating noise. Each Bigin project carries one fixed price, written into a signed BRD. Want another pipeline or connection after sign-off? We price it as a change you approve before anyone builds it. Once your team is working in Bigin, our consultants stay on for support and training.
Quick start
One fixed price for your first Bigin pipelines, set in the BRD
Switch
Import scope and price for your Bigin move, fixed in the BRD
Quote to cash
Each Bigin connection listed with its fixed price in the BRD
Tune-up or step up
Bigin clean-up or Zoho CRM move, priced up front in a BRD
11How a Bigin project starts with us
Every Bigin setup we do follows the same four steps, and they end with your scope and price on paper. Most small Bigin projects are scoped right from the first call. If yours is bigger, say several pipelines plus a migration and accounting sync, a short paid scoping phase may come first, and we’ll quote that up front.
Most Bigin setups are small enough to run entirely over video, for teams anywhere in the US, Canada and Latin America; we’re happy to meet in person in Southern California too. Prefer to write first? Use our contact page.
From kickoff to your team’s first day working in Bigin, the later steps are laid out on our process page. See how we work →
12Before you buy
Bigin pricing, Bigin vs Zoho CRM, Pipedrive and HubSpot, setup and moving your data, each answered in a few sentences. Have a Bigin question we didn’t cover? Bring it to your first call, which is free.
Bigin is Zoho’s pipeline-first CRM for small businesses. It keeps contacts, companies and deals in pipelines you design, with built-in calling, email and WhatsApp, web forms, workflows, dashboards and mobile apps for iPhone, iPad, Android and Mac.
Bigin is free for one user. Paid editions cost $7 per user per month for Express, $12 for Premier and $18 for Bigin 360, billed yearly in USD before tax. Monthly billing costs $9, $15 and $21. Our Bigin setup, from pipelines to imports and integrations, is quoted on its own as a fixed price in a signed BRD.
Choose Bigin if you have roughly one to ten users, a simple sales process and want to run it from your phone. Choose Zoho CRM if you need separate leads and accounts, custom modules, Blueprint processes with approvals, territories or forecasting. Many teams start on Bigin and move to Zoho CRM later with Zoho’s built-in migration.
Yes. Zoho CRM has a built-in Bigin migration that brings over users, companies, contacts, pipelines, stages, tasks, events, notes and attachments. Add-ons such as purchased phone numbers do not carry over and must be bought again in Zoho CRM. We map it all out before you switch.
Both are pipeline CRMs. Bigin Express costs $7 per user per month billed yearly and includes calling, email, WhatsApp and QuickBooks. Pipedrive Lite costs $14 and Growth $24 per seat per month billed yearly, and some lead and campaign tools are add-ons on lower plans. Pipedrive has a bigger app marketplace. In our view, for most teams of one to ten, Bigin gives more for the money.
HubSpot’s free CRM handles basic contact tracking and marketing forms for a very small team. In our experience the bill grows once you want workflow automation, because that sits in HubSpot’s paid tiers. Bigin Express includes 30 automations, three pipelines, email and WhatsApp for $7 per user per month billed yearly.
Yes, that’s who it’s built for. A solo owner can use Bigin Free with one pipeline and 500 records. A team of two to ten usually fits Bigin Express. There is no minimum number of users on any paid edition.
Yes. Bigin has apps for iPhone, iPad, Android and Mac. You can move deals, call customers, log notes, check tasks and scan business cards into new contacts from your phone.
Yes. From the Express edition, Bigin integrates with QuickBooks, Zoho Books and Zoho Invoice. It also connects to Zoho Sign for signatures and to Stripe or PayPal for payment links, plus Gmail, Outlook, Google Workspace, Microsoft 365 and WhatsApp Business.
It depends on how many pipelines, imports and integrations you need. Your signed BRD comes with a schedule that dates each pipeline, each import and each connection, so a small team knows the day it can start working in Bigin.
Yes. We handle Bigin migration from spreadsheets, Pipedrive, HubSpot, Less Annoying CRM and monday. We clean duplicates, move contacts, companies, deals, notes and tasks, rebuild your automations as Bigin workflows, run a test import you check, then switch over.
Yes. After go-live our Bigin consultants handle questions, new pipelines and workflows, and Bigin training for new hires, online or on-site in Southern California.
Yes. Bigin Free covers one user, with one pipeline and up to 500 records, which suits a solo owner. When a second person joins or you need more, Bigin Express costs $7 per user per month billed yearly, and no paid edition has a minimum number of users.
SI stands for super intelligence. In September 2026 a US executive order asked federal agencies to use “super intelligence” or “SI” in place of “artificial intelligence” in official communications. Most businesses still say AI, so we use both terms.
13Let’s talk
Book a free consultation with Elite Tech Global. We review your Zoho, AWS, Shopify or WordPress setup, show where AI / SI agents can save time, and agree the next step. If we work together, every requirement and a fixed price go into a signed BRD before the build starts.
Real people, one team. Led by co-founders Ikramul Karim and Khris Kakosimidi, and a 40+ member team across Zoho, AWS and AI.
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